Roto-Rooter Plumbing & Water Cleanup
Plumber · Dublin, OH · Open 24 hours per Google listing
Our verdict
4.8 stars on 1,584 Google reviews; 3 of 5 analyzed are 5-star — technician Dave praised by name for multi-point leak repairs and transparency, but pricing called steep in 2 of 5 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Dublin, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technician Dave (26 yrs experience) cited by name for thoroughness and plain-language explanations across multi-location leak repairs
2 cited reviews
“Dave from Roto-Rooter did an outstanding job fixing leaking pipes from my washing machine line, kitchen, and bathroom. With 26 years of experience, his expertise really showed. He was extremely professional, paid great attention to detail, and took the time to explain everything he was doing.”
“Dave is the best! He arrived quickly and was kind and respectful. He also didn't try to scam me like many other companies do. He was honest and explained things in a way that didn't make me feel dumb.”
Fast response to same-day toilet issue — arrived within a few hours on a Friday
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing flagged as steep in 2 of 5 reviews — $817 for garbage disposal replacement, $300 extra for 6-inch PVC piece; reviewer noted costs only discovered after tech was already on site
“to have to pay $817 for a simple garbage disposal replacement was pretty steep. To charge $300 on top of what I felt was already overpriced to replace a 6 inch piece of PVC pipe was an extra kick in the teeth.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Service itself was great. Zero complaints with the gentleman who did the work. He was courteous and thorough. However, to have to pay $817 for a simple garbage disposal replacement was pretty steep. To charge $300 on top of what I felt was already overpriced to replace a 6 inch piece of PVC pipe was an extra kick in the teeth. In all honesty I should have shopped around but once he was already at my residence I …”
Positive
“Had an issue with toilet on a Friday, Roto-Rooter quickly respond and came on-site within a few hours time. They were very courteous and completed the repair in short order. The cost was higher than average for repairs but probably because of the fast response.”
“We had Taylor from Roto-Rooter to fix a leak in the main water line coming into the house (before the whole house shut-off). He had to turn the water off at the street and then go get the parts and install them. Did this take all day? Nope -- just about 2.5 hours. He did a great job and is an honest to God nice guy! The pics I'm adding are the before and after shots.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,584 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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