Upshaw Plumbing
Plumber · Johns Creek, GA
Our verdict
5.0★ across 341 reviews (92 analyzed); 91 five-star, 1 four-star — near-perfect reviewConsistency (0.997). BBB A+ accredited. themeCounts: professional=50, fast_response=15, workmanship=15. Water heater, burst pipe, water line, and toilet all well-represented. 8-year repeat customer pattern.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 92 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Burst pipe during snowstorm resolved quickly with thorough cleanup — tech Jeremy singled out as 'phenomenal' (0BWO4F4TGk8npOTfYLPg); repeat 8-year customer cites every job going well (100TQ7WH5hadnHXk1j7I).
1 cited review
“Always great service with Upshaw Plumbing. We've turned to them several times in the past 8 years we've been here. Each time has been a positive transaction.”
Cited in 2 of the 92 reviews we analyzed — 1 cited review not excerpted here.
Water main leak identified and fixed in a couple hours; tech proactively replaced a plastic connector that would have failed later (0tx5fG3Nw54Jpfia29oY).
1 cited review
“Clay was able to identify the problem (leak of the house main just outside the house) and repaired it in just a couple hours. He was very conscientious and took the opportunity to pre-repair a future fault (plastic connector further up the line where metal should have been) since he was already making a repair there.”
themeCounts.workmanship=15 in 92 reviews; whole-house filtration system installed correctly with ongoing status updates during a delay (FroF18HeJlJ8UvM6QxME).
1 cited review
“Upshaw Plumbing did a great job installing a whole-house water filtration system for us. There was a delay with the installation, but they stayed in touch the entire time and kept us updated regularly, which we really appreciated.”
Cited in 2 of the 92 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 92reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“This was wonderful! I called and got immediate help. I would not hesitate to use Upshaw Plumbing again. Brent is honest and does excellent work. This is our 4th time we used them and it’s always gone well.”
“Amazing service! Jeremey was a great help to us when we had a pipe burst during the most recent snowstorm. He made it out to us very quickly and was super thorough and professional. He had us back up and running quickly. I would highly recommend using Upshaw for any of your plumbing needs and ask for Jeremy, he was phenomenal.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Upshaw Plumbing?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Upshaw Plumbing?
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Find plumbers near you
Upshaw Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Gainesville · Talmo · Lawrenceville · Cumming