Ray The Plumber
Plumber · Patchogue, NY · Open 24 hours per Google listing
Our verdict
Arrives fast even in emergencies (snowstorm response), fair pricing, but one critical failure where post-repair water damage exceeded the original problem.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Central Islip, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: arrived earlier than scheduled despite major snowstorm during 1am call
1 cited review
“Despite a major snowstorm, Jeff arrived earlier than scheduled.”
4 of 5 reviews praise fair, transparent pricing without hidden costs
3 cited reviews
“I was amazed with how fair the prices were…I for sure thought this job was going to cost way more.”
“Communication from the office was excellent and all time lines were met!”
“He took the time to explain the issue, fixed the problem the right way.”
Technicians explain issues before fixing and verify work completion (4 of 5 reviews mention professionalism and thoroughness)
3 cited reviews
“He took the time to explain the issue, fixed the problem the right way.”
“Despite a major snowstorm, Jeff arrived earlier than scheduled.”
“I was amazed with how fair the prices were…I for sure thought this job was going to cost way more.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews reports work created a worse problem than the original issue (water damage far exceeding initial leak), indicating potential quality control gap in final inspections
Cited in 1 of the 5 reviews we analyzed.
Post-repair water damage: hose reattachment resulted in catastrophic kitchen floor flooding days after initial service, with second technician acknowledging failure to warn customer of seal risk
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Would not recommend. We had the company out about 2 weeks ago because of a small leak we had under the kitchen sink. They came out the same or next day to look at it. Everything looked fine, price was the price (I’ve seen reviews complaining about the price, but you get the quote, so you know what your cost is going to be, so i don't understand those complaints), & later that day had left for a trip for a few …”
Positive
“Excellent job today from Jeff and Matt. Both were extremely professional and fixed the toilet leak. Communication from the office was excellent and all time lines were met! This was my first time using Ray The Plumber and I will certainly use them again! Great job! Thank you!”
“I had a great experience with the staff at Ray the Plumber. From the moment I called, everyone was professional, friendly, and helpful. They were able to get someone out quickly, and the technician who came was knowledgeable, honest, and very efficient. He took the time to explain the issue, fixed the problem the right way, and made sure everything was working perfectly before leaving. It’s not easy to find …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,665 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Ray The Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Central Islip · Coram · Ocean Beach · Wading River