Roto-Rooter Plumbing & Water Cleanup
Plumber · Central Islip, NY · Open 24 hours per Google listing
Our verdict
Extremely fast to respond and skilled at diagnosis, but one customer experienced repeated failures on the same repair job that required a competitor to fix it properly.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Central Islip, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers highlight rapid arrival and quick diagnosis even for complex issues
2 cited reviews
“He arrived right on time, diagnosed the problem quickly”
“They found it quickly with minimal damage to the floor and fixed it perfectly”
Strong diagnostic ability—identified structural pipe damage others might have missed and found corroded pipe under basement slab with minimal collateral damage
1 cited review
“They found it quickly with minimal damage to the floor and fixed it perfectly”
Honest communication approach—explicitly avoids upselling unnecessary repairs and explains work rationale to customers
2 cited reviews
“His price was extremely reasonable when compared to the others before him”
“Plumber focused on solving the actual issue instead of recommending unnecessary repairs”
4 of 5 reviews rate work quality as excellent with clean, efficient execution
4 cited reviews
“They found it quickly with minimal damage to the floor and fixed it perfectly”
“His price was extremely reasonable when compared to the others before him”
“Plumber focused on solving the actual issue instead of recommending unnecessary repairs”
“He arrived right on time, diagnosed the problem quickly”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical workmanship failure documented: same plumber misdiagnosed a faucet basket as non-leaking on 12/23/25, then charged $628 to replace it on 1/11/26 without properly tightening it, resulting in continued leaks that a competitor fixed by merely tightening the basket and re-sealing the elbow—customer had no water access for 3 days
Cited in 1 of the 5 reviews we analyzed.
Quality control failure on repeat visits—one customer required two service calls totaling $791.35 for the same kitchen faucet leak, then needed a third plumber to properly seal the connections and tighten the basket that Roto-Rooter had installed
Cited in 1 of the 5 reviews we analyzed.
Pricing fairness is inconsistent—one reviewer praised competitive pricing vs. local plumbers, but another incurred $791+ in failed repairs requiring external remediation
“His price was extremely reasonable when compared to the others before him”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“On 12/23/25, Invoice #24797562 (paid $163.12), a man from your company was dispatched to repair a leak under the kitchen faucet. He diagnosed that the elbow was leaking in 2 places and sealed the leaks. On 1/11/26, Invoice #24831128 (paid $628.23), the same man diagnosed that the basket was leaking and replaced it with a new one. When I questioned on 12/23/25 if the basket was leaking, he replied no. On 1/12/26 at …”
Positive
“Our bathtub had started draining slowly despite repeated cleaning attempts, so we had the drain assembly replaced entirely. The plumber removed the old hardware carefully and installed a new drain system in just a few hours. Compared to before, water drains quickly and consistently without backing up at all. The updated hardware also gave the tub area a cleaner appearance overall. We appreciated that the plumber …”
“I have a house built in the 1960s with cast iron piping under the basement slab. The kitchen sink started to back up (again) so I called roto rooter to have it snaked. The technician Peter was absolutely fantastic. He couldn’t snake it and when he bent the tip of the snake it made a gritty sound like sand was in it. He told me something was structurally wrong with the pipe. He was right. He came back the next day …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,906 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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