Quality Service Company
Plumber · Florence, SC
Our verdict
Sends skilled technicians fast—even after-hours—and works backward from fair pricing instead of pushing expensive repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 9 plumbers we've reviewed in Florence, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
After-hours emergency responsiveness: Responds to late-night calls with immediate quotes and next-day service (called 'last night', quote given same day, installed next day).
Cited in 1 of the 5 reviews we analyzed.
Proactive service recovery: When initial work falls short, company immediately deploys a replacement technician to make it right.
1 cited review
“immediately sent out a new technician to make things right”
Fair pricing approach: Multiple reviewers highlight cost-conscious solutions—one technician formulated a lower-cost plan; another left customers with a choice rather than pushing the expensive option.
2 cited reviews
“formulated a plan to solve the issues at a lower cost”
“knew what they were doing, worked very well together and professional”
Team coordination and professionalism: 4 of 5 reviews explicitly praise politeness, professionalism, and knowledge of multiple technicians working together.
2 cited reviews
“immediately sent out a new technician to make things right”
“knew what they were doing, worked very well together and professional”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“My family had an unsatisfactory annual cleaning done and the company immediately sent out a new technician to make things right. Briley came out and with the best attitude and friendliness did an A++ job and made everything just right - he was courteous, professional and friendly. Thanks again Briley for your hard work and you are most definitely an asset to your company - they are fortunate to have someone with …”
“Brooks Hunsucker with Quality Service Co. did a great job replacing my home’s broken water heater tank with a new tankless natural gas water heater. Brooks was professional, detailed, and got the job done as quickly as possible so as to minimize our time without hot water. Thank you, Brooks and Quality Service Co!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 905 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Should you hire Quality Service Company?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Quality Service Company?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Florence, SC
Benjamin Franklin Plumbing of FlorenceHIRERanked #1 of 9 in Florence · Technicians arrive on-time for emergencies, explain problems clearly, and don't charge for…Jordan & Sons Plumbing and ElectricalHIRERanked #3 of 9 in Florence · Arrives within the hour even on weekends, charges fairly, and consistently sends knowledge…See all 9 plumbers we've reviewed in Florence, SC →
Nearby: Darlington · Florence