Jordan & Sons Plumbing and Electrical
Plumber · Florence, SC
Our verdict
Arrives within the hour even on weekends, charges fairly, and consistently sends knowledgeable techs—ideal for 2am emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 9 plumbers we've reviewed in Florence, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency response: 2 of 5 reviewers specifically praise same-day or within-the-hour arrival, including one out-of-town scenario with urgent dual toilet backup
1 cited review
“callback minutes after leaving a voice mail. They were here within the hour.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Callback speed and ETA communication: Multiple reviewers highlight immediate callbacks and proactive status updates on arrival times
1 cited review
“callback minutes after leaving a voice mail. They were here within the hour.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing relative to competitors: 2 reviewers explicitly note 'reasonable' or 'very reasonable' quotes and charges, with one comparing favorably against three other firms
1 cited review
“quick and thorough at determining why my water bill was so high”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough diagnostic work: Technicians take time to evaluate root causes (high water bills, heater issues) rather than rushing to quick fixes
1 cited review
“quick and thorough at determining why my water bill was so high”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Staff professionalism and friendliness: Named techs (Josh, Chase, Brennan, Dawson C.) receive consistent praise for knowledge, courtesy, and customer education
1 cited review
“callback minutes after leaving a voice mail. They were here within the hour.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I have dealt with Jordan and sons on two separate occasions. Now both times they sent Josh to my home who was quick and thorough at determining why my water bill was so high and giving me a reasonable quote to make the repair needed. I am extremely satisfied with Jordan. and sons as a whole and Josh as a tech if I ever need a plumber again, Jordan. and sons will be who I call.”
“We were out of town for two weeks, got home to both toilets upstairs terribly clogged. We called Jordan and Sons to see when they could come out. We got a callback minutes after leaving a voice mail. They were here within the hour. They had to lift one of the toilets to get water flowing again. Water went everywhere but they were able to fix it and they cleaned the entire mess up. They were so friendly and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 149 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Jordan & Sons Plumbing and Electrical?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Jordan & Sons Plumbing and Electrical?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Florence · Darlington · Lynchburg