Pipe Master, LLC
Plumber · Columbia, TN · Open 24 hours per Google listing
Our verdict
4.9 stars across 331 Google reviews; all 5 sampled are 5-star; fast_response=2, professional=3; tech Ian cited for 30-min pre-arrival calls, toilet/water heater repairs, and fixing prior plumber's mistakes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 12 plumbers we've reviewed in Columbia, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
30-minute pre-arrival call standard: Ian texted + called before arrival in 2 of 5 sampled reviews
1 cited review
“Ian, called before with 30 minute notice. Company and Ian texted message updates on window for service. Replaced the bad thermostat and Checked the rest of the components while here, and got us back with hot water quick.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Tech Ian repaired garbage disposal without replacing it AND corrected a crooked knob left by a prior plumber — above-scope fix noted
1 cited review
“Ian not only repaired my garbage disposal without replacing it but fixed a knob that a previous plumber with another company put on crooked.”
Jesse went 'way above and beyond' resolving toilet + line blockage until fully cleared; office rep Lydia secured fastest service available
1 cited review
“Jesse was an exemplary service man who went way above and beyond in helping us resolve our toilet and line blockage issues until they were completely taken care of.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Lydia was very pleasant and quickly booked an appointment for next day. Ian showed up on-time , friendly and polite. Ian not only repaired my garbage disposal without replacing it but fixed a knob that a previous plumber with another company put on crooked.”
“The best company my home warranty company has ever sent out for appliance repair. Hot water heater quit. Ian, called before with 30 minute notice. Company and Ian texted message updates on window for service. Replaced the bad thermostat and Checked the rest of the components while here, and got us back with hot water quick. Very professional. Polite!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 331 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Pipe Master, LLC?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Pipe Master, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Columbia · Culleoka · College Grove · Chapel Hill