Pauleys Plumbing
Plumber · Salem, VA
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Our verdict
Jarvis at Pauley's responds instantly to emergencies and explains problems thoroughly, with perfect 5/5 ratings across all reviews and zero pricing complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Salem, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—caller in panic received immediate guidance on burst pipe, preventing flood damage
Cited in 1 of the 5 reviews we analyzed.
All 5 reviews (100%) praise transparency and honest upfront pricing with no upsells
Cited in 2 of the 5 reviews we analyzed.
Demonstrates expertise by diagnosing root causes and proposing non-invasive solutions (installed cleanout to avoid damaging old pipes)
Cited in 1 of the 5 reviews we analyzed.
Long-term reliability—one customer used service repeatedly over a year and called Jarvis 'a plumber for life'
1 cited review
“professional, trustworthy, and reliable, plumber for life”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had a backup from our basement drain. Our old corroded pipes had no clean out, so Jarvis identified where our backup was and installed a clean out to avoid damaging the old pipe so he could clean the backup. Jarvis was professional, informative, and very friendly. We will use him again in the future. Highly recommend Pauley's Plumping in Roanoke, Virginia.”
“Pauley's Plumbing is top notch! Jarvis has been to my house twice and both times he has been very fair and extremely knowledgeable. I will forever recommend Jarvis and Pauley's Plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 61 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
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Nearby: Salem · Catawba · Copper Hill