Corell Plumbing
Plumber · Salem, VA
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Our verdict
Fast emergency response with individual technicians praised, but inconsistent workmanship and aggressive billing practices create serious financial and safety risks.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Salem, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Quick emergency response: 2 of 5 reviews explicitly mention next-morning or 30-minute arrival for urgent issues
1 cited review
“Christian and Michael at our door the very next morning.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Individual technicians receive strong praise for professionalism and knowledge
1 cited review
“Christian and Michael at our door the very next morning.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
CRITICAL SAFETY HAZARD: 1 of 5 reviews documents a CO poisoning risk from improper furnace exhaust pipe disconnection during water heater work, compounded by owner rudeness and refusal to honor warranty on damage caused
“Left exhaust pipe open connected to furnace, almost caused CO poisoning.”
Red flag
Damage caused by technician error: main shut-off valve over-tightened causing water damage, followed by minimal $100 compensation offer
Cited in 1 of the 5 reviews we analyzed.
Red flag
2 of 5 reviews explicitly recommend against using this company and suggest competitor alternatives (Wisler Plumbing)
Cited in 2 of the 5 reviews we analyzed.
Excessive billing practices: 2 of 5 reviews report unexpected charges including drive time to parts stores and billing for 4 hours on a 2.5-hour job
Cited in 1 of the 5 reviews we analyzed.
Poor follow-up and incomplete repairs: pipes still leaking after technician left, requiring customer to hire competitors for fixes
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If i could give this company negative stars i would. The company does well due to some of the workers as they are honorable men individually. But the company as a whole is a sinking ship made up of sticks and bones. WOULD NOT RECOMMEND!! Call Wisler Electrical & Plumbing!!”
“CORELL PLUMBER ALMOST HAD MY BASEMENT FULL OF CO DUE TO LACK OF THEIR KNOWLEDGE!! They left exhaust pipe open, which is connected to my furnace and water heater. Absolutely bad and very unprofessional business!! I called them due to a leak from my water heater. They came next morning and suggested replacing it. I was not ready to get it done the same day, so they offered to drain the tank so I would not have to …”
“To start off showed up randomly when they were supposed to make an appointment. The the guy comes out and was at the house for 2 1/2 hours to fix a leaking spicket and remove garbage disposal. The pipes were still leaking after he left. He couldn't replace the spicket no fault of his. Later I discovered the main shut off valve was leaking where the guy tightened it up too much and it ruined alot of things stored in …”
Positive
“Corell Electrical is in a League of its Own! L@@k WHAT THEY DID. We’ve done cleaning work for Corell Electrical’s location, the owner, and the Vice President for many years — so I’ve seen firsthand their professionalism, integrity, and excellence behind the scenes. Rick and Alvin are WALKING ENCYCLOPEDIAS. But recently, I had the CUSTOMER experience, and they absolutely knocked it out of the park!!! We had noticed …”
“We called for help due to having no working toilets and flooded bathrooms in our medical office. Johnny and Jim arrived within 30 minutes of our call and stayed all day until they were able to fix the issue. They were even mindful of our patients' special needs when using their machinery. Highly recommend their services!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 34 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Own Corell Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Salem · Catawba · Copper Hill