Local Plumbing LLC
Plumber · New Braunfels, TX · Open 24 hours per Google listing
Our verdict
Dispatches crews within 30 minutes for emergencies and refuses to overcharge even on complex jobs—customers repeatedly call them back instead of shopping around.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in New Braunfels, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency response: crew arrived within 30 minutes on a weekend water line leak, and same-day scheduling mentioned across multiple requests
2 cited reviews
“He gave me a discount because it had taken so long to find the problem.”
“They came right out and diagnosed the issue, explained the issue.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing with active discounts: customer received discount for extended diagnosis time, military discount offered, and no upselling despite opportunity
2 cited reviews
“He gave me a discount because it had taken so long to find the problem.”
“They came right out and diagnosed the issue, explained the issue.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Detailed explanation of issues before and during work: 4 of 5 reviews explicitly mention thorough communication and professional diagnosis
2 cited reviews
“They came right out and diagnosed the issue, explained the issue.”
“They were extremely professional and explained everything in detail.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
High-quality workmanship with attention to detail: fixed primary issue and proactively tightened additional fittings; no mess left behind
Cited in 1 of the 5 reviews we analyzed.
Strong staff consistency: receptionist Jackie and multiple technicians (Jack, Ryan, Justin, John, Lalo, David, Chris) all receive individual praise across reviews
3 cited reviews
“He gave me a discount because it had taken so long to find the problem.”
“They came right out and diagnosed the issue, explained the issue.”
“They were extremely professional and explained everything in detail.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had to have a gas stub out moved to accommodate our new stove and needed kitchen sink plumbing done to accommodate a double sink instead of a single. Jack and Ryan were prompt and fixed my issues quickly and professionally. Local Plumbing will now be my go to for all my plumbing needs. Thank you for getting me scheduled so quickly and working around my stove installers. Please give Local Plumbing a call, you …”
“Had a leak that had been going on for over a year and no one could find it. Finally it was located about 3 feet below the ground and the water had been draining straight down into the rocks. Called Justin because he had done work for me before and I knew he was fair and extremely reliable. He had a crew here in 30 minutes and 2 hours later the leak was repaired. With that kind of service you would expect a big …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 236 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Local Plumbing LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Local Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: New Braunfels · Bulverde · San Antonio