Mr. Rooter Plumbing of Hendersonville
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Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 815 reviews
Our Verdict
#2 of 7 in Gallatin, TN
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Whole-house repiping
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 815 Reviews Tell Us
Emergency Response
Same-day emergency dispatch confirmed: heater went out morning, tech arrived same evening (Ym79eVp6PNRsQ9MluOPH); technicians praised for arriving on time and explaining process
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Communication
Same-day emergency dispatch confirmed: heater went out morning, tech arrived same evening (Ym79eVp6PNRsQ9MluOPH); technicians praised for arriving on time and explaining process
Pricing
Pricing cited as significantly below competitors: one reviewer paid under $600 vs. a $2,500 quote from another company for the same pipe repair
Customer reviews
Reviews from Google, Yelp & more
I cannot say enough good things about Mr. Handyman and Mr. Rooter Plumbing. Jason Heavin came out to fix a pipe at my business and was an absolute legend. Not only did he handle the original problem quickly and professionally, he also helped me knock out another task while he was there! No attitude, no upselling nonsense, just “let’s get it done” energy. AND let’s talk about the price because whew… I paid under $600 for everything. Meanwhile, another company had the audacity.... the confidence.... to quote me $2,500 for the same job. Like sir… be serious. Jason was friendly, efficient, honest, and clearly not in the business of robbing people blind. If you want someone who shows up, fixes the problem, and doesn’t make your wallet cry, this is who you call. 10/10 would trust him with my pipes again.
Bryan and Jay installed all new plumbing throughout my home in 1 day. They did a great job. I would recommend Mr. Rooter to anyone who needs any plumbing done.
Mr. Rooter provided excellent service installing the new 50-gallon electric water heater. Jay the technician, did an outstanding job from start to finish. As he arrived on time, explained the process clearly, and handled the installation with real professionalism with attention to detail. Jay removed the old unit after installing the new unit. He kept the workspace cleaned the entire time while on the premises. I highly recommend Jay from Mr. Rooter for anyone needs a professional for their high-quality water heater installation.
Called Mr Handyman & they sent Jay, who is the nicest, most knowledgeable & professional plumber I’ve encountered. He answered my questions and helped clarify my issue in a timely manner with a smile! 10 out of 10!
Really pleased with work Jay M. did, our heater went out this morning and Mr. Rooter was able to send someone out by the evening to get us situated. Thanks to Jay and the team.
Business details
Service area
Based in Gallatin. Serves 4 nearby cities within 20 miles:
Mr. Rooter Plumbing of Hendersonville