Specialist Drains And Plumbing
Plumber · Gallatin, TN · Open 24 hours per Google listing
Our verdict
Specialist Drains And Plumbing holds 5.0★ across 209 reviews; Ruben answered a 2 AM emergency call and arrived within 40 minutes — 3 of 5 reviews cite emergency response, all 5 are 5-star.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Gallatin, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
2 AM emergency call answered and on-site within 40 minutes — charged significantly less than expected for a Friday-night water line emergency.
2 cited reviews
“it was 2:00am in the morning I live here in Gallatin, He came to my house in less than 40 minutes thank you Ruben.”
“We had a plumbing emergency on a Friday evening and needed help immediately. I called a couple of companies and got voicemails. I called Specialist Drains and Plumbing and Ruben answered and got to my house within fifteen minutes!”
Thorough job quality with full explanation: showed proof of completed repair, answered all questions, spent entire day on a major crawlspace issue with step-by-step progress updates.
1 cited review
“I had a major issue with the plumbing in my crawlspace and Ruben spent an entire day working to make things right, filling me in on his progress every step of the way.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Highly recommend Specialist Drains and Plumbing! I had an emergency and they provided fast and efficient service to get my water lines back in order. Hands up i say Ruben is the best plumber in town I recommend if you or anyone looking for expert plumbing and drain services at a fair price. very very friendly person it was 2:00am in the morning I live here in Gallatin, He came to my house in less than 40 minutes …”
“So thankful we found Ruben. He came out quickly to help with our plumbing emergency. He was very thorough, knowledgeable, helpful and informative. He took the time to show me that the problem was fixed and answer any questions. We will definitely use him again as well as recommend him to others.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 209 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Specialist Drains And Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Specialist Drains And Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Gallatin · Hendersonville