Mr. Rooter Plumbing of Columbus
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Budget-Friendly
Fair Pricing ✓
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No significant concerns in reviews
Trust Score: 0/100 · Based on 4039 reviews
Our Verdict
#7 of 17 in Newark, OH
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 4039 Reviews Tell Us
Emergency Response
4 of 5 reviewers praise rapid response and same-day service, including emergency calls on Christmas Eve
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Post-job cleanup incomplete in 1 of 5 reviews: house left muddy inside, technicians had no cleaning supplies, and bathroom floor patch left unfinished until homeowner intervened
Exterior work quality inconsistent: same review notes backfilled ground was left uneven/higher than desired
Quality & Professionalism
Technicians consistently described as professional, friendly, knowledgeable, and personable across 4 reviews
Exterior work quality inconsistent: same review notes backfilled ground was left uneven/higher than desired
Pricing
Pricing perceived as fair or reasonable by 2 reviewers, with military discount offered
Customer reviews
Reviews from Google, Yelp & more
Woke up to frozen sump pump drain lines. Mr. Rooter was able to send someone out and remedy the issue same day. Anthony, the tech who did the work, was great. Very personable and professional. Kept me informed every step of the way. Will call them again if needed.
We had two people out from this company and both were happy to help, friendly, professional, and knowledgeable. So happy with the work done today- old gas pipe replace and gas logs installed. Quick to respond and easy scheduling, arrived on time. Thank you!
So, who do you call when your husband tells you on the morning of Christmas Eve that both of the downstairs toilets in your condo are non-functional? And we were expecting nine people on Christmas morning! After looking online for Same Day Plumbers, I called Mr. Rooter - Columbus. They were helpful in starting the process of getting us on the list — and never mentioned that I was calling at a busy holiday time. We were given a four hour window and Brandon arrived about two hours later. Since these were the original toilets from the 2007 construction, he explained that there were several options. We had already tried to ‘solve the problems’ by replacing various parts several times, but that wasn’t working. So, we decided that they this time they needed to be replaced. Brandon left for about a half hour to get what was needed, then returned and installed the two toilets. He was careful to clean up as he worked. We were so thankful that we were able to get kind and courteous help the day before Christmas! We felt that the price was reasonable. If there happens to be another plumbing situation, we NOW know who to call!
Simply the best. We had our Sewer back up. Gave them a call. They came out asap. Very professional. Diagnosed the issue, and showed me on the camera what was wrong. They got to work right away. Treated our home like it was theirs. Over the four days we only had a couple hours of downtime which was awesome. Super friendly, knowledgeable, respectful, and professional. We had no worries. The final product looks and functions great. Price was more than fair. If we need to have anything else done Rotor Rooter will be the ones we call. They also give a military discount. Great guys!
happy over all did leave the house muddy inside they did offer to clean but relized they had nothing to clean with so i told them i will take care of it, also i had to catch them to patch the bathroom floor up where they went threw but the work was very good on repairs, thought the ground they filled back up could of been flater kinda hi
Business details
Service area
Based in Newark. Serves 13 nearby cities within 20 miles:
Mr. Rooter Plumbing of Columbus