J&C Plumbing Svc LLC
Plumber · Florence, SC
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Our verdict
Fast to respond and personable when they show up, but significant risk of incomplete work, unnecessary upsells, and payment without service delivery.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 9 plumbers we've reviewed in Florence, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Responsive to emergency calls—called Thursday, arrived Friday. Owner Jason is described as friendly, knowledgeable, and communicative.
2 cited reviews
“called on Thursday and they came out the next day”
“gentleman who serviced our home both times was friendly and knowledgeable”
3 of 5 reviews praise transparency about costs and willingness to explain work in detail.
2 cited reviews
“called on Thursday and they came out the next day”
“gentleman who serviced our home both times was friendly and knowledgeable”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Severe reliability issue: one 1-star review alleges payment taken without work performed on full under-house replumbing job. Owner Jason Keaton reportedly denied responsibility.
“Took my money and never did the work”
Red flag
Multiple visits required for single issues due to incomplete initial diagnosis and follow-up delays.
“told me I needed an $1800 clean out for that I did not need”
Thorough investigation is inconsistent—one reviewer (inexperienced homeowner) found an active leak in crawlspace that two J&C visits missed, requiring a second plumber to locate pipe separation.
“told me I needed an $1800 clean out for that I did not need”
Recommended unnecessary $1,800 cleanout that customer did not need; second plumber cleared the clog without it.
“told me I needed an $1800 clean out for that I did not need”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Took my money and never did the work, nasty dishonest company owned by Jason Keaton. Was supposed to replace all the plumbing under my house. Here is a picture of nothing done. His response is a complete lie.”
Positive
“We received services from J&C through American Home Shield. There was miscommunication with American Home Shield about the actual cause of our garbage disposal not working (plumbing vs. electric) that resulted in more than one visit. Throughout the process, however, the gentleman who serviced our home both times was friendly and knowledgeable. J&C vowed to get to the bottom of the issue for us and explained all of …”
“From beginning to end; J&C Plumbing Service was awesome. I called on Thursday and they came out the next day. Mr. Jason and his staff was a delight to speak with. He answered all of my questions and told me that it will be at a reasonable cost; and it was indeed. I am definitely one happy customer! Thank you!🌻”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 96 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2025.
Should you hire J&C Plumbing Svc LLC?
Hire if
- You need clear communication and upfront explanations
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need warranty-grade work on a complex or high-stakes install
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own J&C Plumbing Svc LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Florence · Darlington