Hoosier Drain Guys
Plumber · Muncie, IN · Open 24 hours per Google listing
Our verdict
Fast emergency response (2-hour arrival on burst pipes) with consistently honest diagnostics and pricing that beats bigger competitors.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Muncie, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: arrived within 2 hours on burst water line, scheduled next-day service for other urgent issues
1 cited review
“Called and they were able to work me in the next day.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough diagnostics that identify problems competitors miss: 3 reviewers explicitly mention catching issues other companies overlooked or misdiagnosed
Cited in 2 of the 5 reviews we analyzed.
Transparent pricing and value: 4 of 5 reviewers specifically praise honest, fair, or affordable rates compared to larger competitors charging 2x+ more
1 cited review
“Called and they were able to work me in the next day.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
High-quality workmanship with follow-through: multiple trips over several days to complete complex jobs; verification methods (camera re-runs) to confirm repairs
2 cited reviews
“They did an amazing job. They made several trips across several days.”
“Called and they were able to work me in the next day.”
Professional crew with strong soft skills: reviewers commend patience, clear communication of options, and ability to work with anxious homeowners
1 cited review
“They did an amazing job. They made several trips across several days.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“After spending $$$ to get a main drain cleared that clogged again 4 days later and being ghosted from a different company I found Hoosier Drain guys. Called and they were able to work me in the next day. Matt arrived ran his camera and found the clog. After explaining my options he went to work clearing the drain. He re-ran the camera to verify it was clear and found a different issue that will be addressed later. …”
“I had an excellent experience with Hoosier Drain Guys and can’t recommend them highly enough. I initially reached out via email about a plumbing concern, and they responded quickly and got me scheduled right away. They sent out a plumber, Matt Segraves, who arrived promptly and immediately went to work. He took the time to get into our crawlspace, where he discovered a very serious issue that could have easily been …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 142 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Muncie · Farmland · New Castle