Jackson Plumbing Company
Plumber · Jackson, TN
You call them directly — we don't sell your info or route the call.
Our verdict
Perfect 5-star track record with same-day emergency response and transparent pricing—calls back on Saturdays and holidays.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 11 plumbers we've reviewed in Jackson, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: responds same-day on weekends and holidays, including Saturday calls answered immediately
Cited in 1 of the 5 reviews we analyzed.
All 5 reviews (100%) praise punctuality and fast arrival, with one non-urgent job completed in under 48 hours
2 cited reviews
“Brett came out in less than 48 hours from the time I put in a call”
“corrected the issue each time, and are friendly and punctual”
Strong reputation for fair pricing and honesty—explicitly noted for refusing unnecessary upsells when competing company recommended excess work
1 cited review
“gave her a fair price after someone else said she needed more work”
Consistent communication throughout job: keeps customers informed step-by-step and uses photo diagnosis for remote assessment
1 cited review
“Steve's team kept me informed every step of the way”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Repeat customer loyalty—at least one household called them 3 separate times and remains highly satisfied
1 cited review
“corrected the issue each time, and are friendly and punctual”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Timely and great communication. Steve’s team kept me informed every step of the way, and ensured I was completely taken care of. Would recommend for anyone that needs plumbing help”
“Highly recommend Jackson Plumbing Company! Our issues weren’t urgent, but Brett came out in less than 48 hours from the time I put in a call. He was thorough in examining and fixing each issue, and he even graciously explained what he was doing to my 3 and 5 year olds. Thank you for your excellent service!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 40 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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