Jackson Plumbing Company
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 40 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 40 Reviews Tell Us
Emergency Response
All 5 reviews (100%) praise punctuality and fast arrival, with one non-urgent job completed in under 48 hours
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Communication
Exceptional emergency responsiveness: responds same-day on weekends and holidays, including Saturday calls answered immediately
Consistent communication throughout job: keeps customers informed step-by-step and uses photo diagnosis for remote assessment
Pricing
Strong reputation for fair pricing and honesty—explicitly noted for refusing unnecessary upsells when competing company recommended excess work
Customer reviews
Reviews from Google, Yelp & more
Timely and great communication. Steve’s team kept me informed every step of the way, and ensured I was completely taken care of. Would recommend for anyone that needs plumbing help
Highly recommend Jackson Plumbing Company! Our issues weren’t urgent, but Brett came out in less than 48 hours from the time I put in a call. He was thorough in examining and fixing each issue, and he even graciously explained what he was doing to my 3 and 5 year olds. Thank you for your excellent service!
This is the only plumbing company i would use in Jackson, TN. They took care of my mom and gave her a fair price after someone else said she needed more work done, when she did not. They are kind, hard working and take care of people. You can trust them and I highly recommend them!
Our water heater went out and I left a message on a Saturday and they called me right back! My husband is deployed for a year and I had family here for New Years and Jackson Plumbing Company were amazing and got right to helping me get a new hot water heater! It's also nice because I can send them pictures and they get an idea of what I need or what can be wrong! C. Sanders
We have needed the service of Jackson Plumbing Company on 3 separate issues. No one wants to have plumbing issues, but if you do please give them a call. We are so thankful for them!! They have corrected the issue each time, and are friendly and punctual. We are so appreciative of their service.
Business details
Service area
Based in Jackson. Serves 1 nearby cities within 20 miles:
Jackson Plumbing Company