Five Star Plumbing Services
Plumber · Aberdeen, MD
Our verdict
Water-line and main-line specialists: 8 reviews cite waterline work and 12 mention same-day service, often beating big-name quotes by thousands.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Aberdeen, MD · compare all →
Our opinion, based on the 85 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Repeatedly undercuts big-name water-line quotes — one reviewer was quoted $7,300-$8,300 elsewhere before calling Five Star
1 cited review
“I called several big named companies and was met with broken promises and quotes between $7,300.00 and $8,300.00 being the highest. Something inside of me told me to keep looking for a better deal. I ran across Five Star Pluming online and gave them a call.”
Cited in 3 of the 85 reviews we analyzed — 2 cited reviews not excerpted here.
Same-day estimates with next-morning completion on main water-line jobs (themeCounts.fast_response=24)
2 cited reviews
“We reached out because we had an underground main water line leak. They immediately responded to our call, sent someone out the same day, and had the leak fixed the very next day.”
“My main line from meter to house started leaking. So I called Five Star. They were here in less than 30 minutes to assess the problem. Came back 2 days later to replace line. They did the trenchless pipe replacement! No mess.”
Cited in 3 of the 85 reviews we analyzed — 1 cited review not excerpted here.
Trenchless main-line replacement praised for being clean and mess-free
1 cited review
“My main line from meter to house started leaking. So I called Five Star. They were here in less than 30 minutes to assess the problem. Came back 2 days later to replace line. They did the trenchless pipe replacement! No mess.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer charged $606 for a garbage-disposal swap that 3 other local plumbers quoted $306-$399
“Company charged me $606 for a garbage disposal replacement. The badger 5 cost $114 ! This is grossly overpriced for a 30 minute job.”
Small jobs can run steep — one reviewer flagged $580 to replace a kitchen P-trap and a $250/hr rate
Cited in 1 of the 85 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 85 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We recently completed two projects with Five Star, including the replacement of the water line between the main shutoff valve and the house. The cost and quality of their service for that work were excellent, and we had no complaints. Based on that experience, I would recommend Five Star for main waterline leak repairs. During the water line replacement, I also asked Chris about repairing a leaking bathtub faucet. …”
Positive
“I had a clog in the bathroom which plugged up the shower, toilet, and tub on one side of the house. The two young men who came to help me were kind, patient, polite, and not deterred by some extra challenges. They started with a 25 foot snake, but had to then use a longer one. They first found a small hex tool in the drain. Then they continued to look for the actual clog. It took a few hours but they found it, and …”
“I don’t write post often but feel compelled to share my experience with Five Star Plumbing. I had a water line leak originating from the outside and leaking into my basement. Unfortunately, my home warranty company nor home owners insurance company covered the repair. This turned out to be a significant out of pocket expense. I called several big named companies and was met with broken promises and quotes …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2024.
Across platforms
Should you hire Five Star Plumbing Services?
Best for
- Emergency and same-day calls
- Water line repair and replacement
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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Nearby: Aberdeen · Sparks Glencoe · White Hall · Still Pond