Feikema Plumbing & Sanitation
Plumber · Hammond, IN
Our verdict
4.8★ across 330 reviews, 90 of 100 sampled are 5-star — repeatedly praised for same-day scheduling, clear pricing, and sewer/drain expertise; 1 documented case of $100 surprise charge above quoted price.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Hammond, IN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Pricing consistently rated fair across 27 plumber-cost mentions, 11 cheap-plumber mentions; reviewers cite work priced 'extremely reasonable' and at quoted amount
1 cited review
“Feikema does great work, plumbers are nice and courteous (and explain what they're doing), and pricing is extremely reasonable. I've used them several times over the years now for a variety of plumbing issues.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Fast scheduling and on-time arrival praised in 8 of 100 reviews (themeCounts.fast_response=8); one tech arrived before office could call customer
1 cited review
“Chad showed up before the office could call me! LOL! Talk about fast! Chad was kind and courteous, he showed me what he had to do and how long it would take. He finished before his estimated time and that included clean up!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Sewer line expertise confirmed: cleared line after 'a big name company (rhymes with Toto Tutor) failed miserably'
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Septic inspection using 'disconnected employee' flagged as gross negligence in 1 review — inspection did not meet VA Minimum Property Requirements, caused post-closing repair failures
Cited in 1 of the 100 reviews we analyzed.
1 documented case of unannounced price increase: billed $100 above phone quote after work completed with no explanation given during the job
“Had them replace my water heater. Was given a price over the phone, and verified it when they came to do the work. Thought all was ok until I was presented a bill for $100 more than the quoted price after the work was done. Was never notified before or during the work the reason for the additional charge.”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Dirk's efforts with Feikema Plumbing & Sanitation to convince me that the septic system inspection was done correctly obscure the fundamental factors that contradicted the repairs conducted after the fact. What is painfully apparent is the gross negligence in the decision to utilize a disconnected employee to conduct a vital inspection. Had proper discernment been applied, it would have mitigated the associated …”
“I called to ask for a quote for work done on my sewers. 2 workers were sent to my home & immediately began work! Luckily my spouse was still at home to see this & immediately called me. I talked to the owner & he told me that, "he can't recall the conversation (3 days ago), but if I asked when I 1st called he would have told me that it was $150 an hour." I told him, business doesn't work that way. You don't just …”
“Had service about 2 wks ago. A lot of things needed to be done. Some things were done ok, others were not completed. Two workers left without having solved the problems, as if they had put in their day's work and "oh well". Right after all the men had gone, I put in call to the owner to advise him that I was not happy with work being left undone and what was the plan to get this done. I got his answering …”
Positive
“Feikema will always get 5 stars from our family! They are consistent, timely, reasonably priced, friendly, and so very helpful! Every visit, even the urgent ones, feels like your friendly neighborhood repair man coming to help fix your issue! Between our multiple plumbing issues and our hot water problems they deliver outstanding results every time! Whether its the owner or the technician you'll get the same …”
“Superb work! Chad showed up before the office could call me! LOL! Talk about fast! Chad was kind and courteous, he showed me what he had to do and how long it would take. He finished before his estimated time and that included clean up! I will ALWAYS call Feikema first!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Google 4.8★ vs Yelp reviews present in sample showing 2★ (surprise fee) and 1★ (septic negligence) — not a full platform aggregate but negative Yelp reviews exist alongside strong Google rating.
Should you hire Feikema Plumbing & Sanitation?
Best for
- Sewer line repair and replacement
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Feikema Plumbing & Sanitation?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Hammond · Portage · Monee · Orland Park