Four Seasons Heating, Air Conditioning, Plumbing, & Electric
Plumber · Cicero, IL · Open 24 hours per Google listing
Our verdict
Excellent technician workmanship and on-time arrivals, but internal dispatch chaos and pricing disputes create a chaotic experience for larger jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Orland Park, IL · compare all →
Our opinion, based on the 76 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Technician quality and professionalism: 12 reviews explicitly praise individual technicians for knowledge, cleanliness, courtesy, and attention to detail
3 cited reviews
“Very efficient and prompt. Technician was neat and very polite”
“Arrived as promised. Evident commitment to doing things correctly”
“checked, cleaned and oiled the boiler”
Cited in 12 of the 76 reviews we analyzed — 9 cited reviews not excerpted here.
Engineering and sizing expertise: 1 review specifically highlights proper load calculations and technical consulting that prevented oversizing
Cited in 1 of the 76 reviews we analyzed.
Quality control for major installs: Supervisor oversight, pressure testing, and follow-up audits mentioned in at least 1 review
Cited in 1 of the 76 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Major installation failures: 3 reviews report catastrophic errors including improper wiring that melted furnace components and damaged breaker box, units that required complete reinstallation or rework after 10+ visits, and systems wired incorrectly by multiple technicians
Cited in 2 of the 76 reviews we analyzed.
Red flag
Customer service refund delays: 1 review reports waiting 10 business days with no action on refund, then another 10 days required, with poor responsiveness across multiple calls
“tried to charge $1,300 for just a washer and dryer hook up”
Red flag
Dispatch and scheduling dysfunction: 3 reviews document missed appointment windows, technicians arriving 30+ minutes late without notification, poor follow-up on promised callbacks, and scheduling miscommunication
Cited in 3 of the 76 reviews we analyzed.
Pricing disputes on smaller jobs: 2 reviews report unexpectedly high charges ($1,300 for washer/dryer hookup; $1,500+ for AC line run that should have been included in original install)
“tried to charge $1,300 for just a washer and dryer hook up”
Cited in 2 of the 76 reviews we analyzed.
Poor internal communication and coordination: 2 reviews report technicians showing up without knowledge of previous work, missing ladders, and unaware of site history despite prior Four Seasons installations
“techs typically show up with no knowledge of the site”
Cited in 2 of the 76 reviews we analyzed.
Installation follow-through issues on multi-day projects: 2 reviews report jobs dragging 3-8+ days longer than promised with multiple rework visits, poor scheduling, and missed appointment windows
Cited in 2 of the 76 reviews we analyzed.
Keep it in proportion: these concerns are cited in 6 of the 76 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I could write a novel, in fact I did as I kept notes of daily events so I'll summarize: Paid for new furnace/home humidifier/ACNegatives: 1) install was suppose to take 1.5 days, it's been 8 days and it's not done yet. No AC or home humidifier installed yet either. 2) first installers didn't install right-claimed new furnace needed a new heating element 3) techs that tried installing new heating element still wired …”
“I would honestly give them 0 stars. Poor and horrible customer service! They tried to charge me $1,300 for just a washer and dryer hook up. I paid half of that amount as a deposit and too late to realize that this was straight robbery! Now I’ve been calling them for a refund for God knows how many times then waited for 10 business days only to find out I waited for nothing! They want me to wait for another 10 …”
“These guys came out and did some HVAC cleaning/maintenance for the spring. From minute 1 I explained I had a concern about the rattling coming from my air blower. This was disregarded until I had to remind the tech about it prior to his leaving. At this time he just attempted to move the door opening knobs so it wouldn't rattle instead of actually fixing the issue. EDIT: after leaving a three-star review, I …”
Positive
“While the price seemed a bit high relative to what we later saw with research (we didn’t have the luxury of time to get multiple quotes bc our heat was out in winter), the work itself was done with a high attention to detail and professionalism. The installers were courteous of our home, suggested alternative ideal ways and locations for hooking everything up, did a great job cleaning up when finished, and walked us …”
“Kevin and staff did a great job on the install of a new boiler. I will request them again. They communicated well, were on time, and cleaned up after the install.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Four Seasons Heating, Air Conditioning, Plumbing, & Electric?
Best for
- Drain and sewer work
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Four Seasons Heating, Air Conditioning, Plumbing, & Electric?
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