Eco Plumbers, Electricians, and HVAC Technicians
Plumber · Canal Winchester, OH · Open 24 hours per Google listing
Our verdict
4.9★ with 20,312 reviews and BBB A+ accreditation; 79 of 95 analyzed are 5-star; same-day sump pump, water heater, and leak service confirmed, but 3 reviewers cite expensive HVAC pricing and 1 documents a water heater installed against the wall causing a fire hazard.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Westerville, OH · compare all →
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day dispatch confirmed for sump pump replacement after overnight basement flood, and water heater swap — both completed day of call
1 cited review
“ECO was very responsive and came out within hours to put in a new sump pump for me after my old one quit working throughout the night and my basement flooded. Very satisfied with the customer service and Ralik was very professional and explained everything to me in detail. Will definitely use them again if needed.”
Cited in 2 of the 95 reviews we analyzed — 1 cited review not excerpted here.
Named technicians (David, Anthony, Dalton, Thomas, Justus) individually praised across plumbing and HVAC for clear communication and treating homes with respect
1 cited review
“Very easy and quick scheduling- same day! David was fantastic. He stayed late on a Friday to make sure the leak was fully repaired and took the time to explain everything clearly. You can tell he's a good guy who cares about doing the job right. Really appreciated his professionalism and dedication.”
Cited in 3 of the 95 reviews we analyzed — 2 cited reviews not excerpted here.
Saved customer $4,884 by running proper diagnostics where prior plumber quoted $5,200 without inspecting equipment; fixed issue for $316
1 cited review
“3+ weeks after Apex plumbing replaced the pressure tank for $4600 we lost all water to our home again. After a quote from Apex plumbing for another $5200 for repairs (no inspection of equipment) contacted ECO plumbing (advising them of problems) Technicians arrived, ran checks on equipment discovered malfunctions (dead short)corrected same. Replaced circuit breaker that kept popping and restored water service at the cost of $316.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Water heater installed directly against wood trim; noticed weeks later when trim was warm to the touch — tech used existing piping instead of new lines; follow-up request not resolved to customer's satisfaction
“I recently hired Eco Plumbers and felt that I paid a higher-than-average price with the expectation of receiving higher-quality work. Unfortunately, my experience didn't match that expectation. Instead of removing the old piping and installing new lines to properly fit the new water heater, the technician retrofitted everything onto the existing setup, which led to work that didn't look as clean or well-planned as I had hoped. A few weeks later, I noticed my wood trim was warm to the touch because the water heater had been placed directly against the wall.”
Red flag
Sales tech 'Nick Martin' called customer before arrival and became condescending when cash payment was offered instead of financing — appeared to lose interest in the job
Cited in 1 of the 95 reviews we analyzed.
3 reviews cite steep pricing: $400+ to rinse an AC unit, $10,000+ system estimate; a sales tech became condescending when customer opted to pay cash instead of financing
Cited in 2 of the 95 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 95 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“6/2/26- We have used ECO Plumbers several times and spent THOUSANDS - very unhappy with their level of experience. Recently missed 2 scheduled appointments the week of May 24th 2026 (each appointment was a 4 hour window - 8 hours of my time last week wasted!) The second rescheduled appointment - the technician showed up 40 minutes after the appointment and apologized and requested a manager to call and that was on …”
“Had a technician come out to assess my HVAC system not working. First technician seemed fair and straight forward. Said would be over $2300 to repair. Since my system is 16 years old he suggested a new system. But said it would be a minimum of $10,000. He scheduled another tech to come and give me an estimate . The problem arose when that technician “Nick Martin” called me before his scheduled arrival. First thing …”
“Normally I call Eco when I need something done quickly. I had a plumbing emergency last night and was told that they could have someone out between 8 am and noon today. No one showed up, no one called, and no one answered their phone when I tried to call. A rep eventually called me, gas lit me about my appointment, and offered the basic coupon on the website for the inconvenience. Overall, Eco is expensive, …”
Positive
“Thomas Ramthun from Eco Plumbers was absolutely amazing. He was efficient, professional, and extremely courteous while working in my home. He fixed a major issue where my A/C vents beneath an addition of my home had been completely torn apart by raccoons, and he handled it with skill and care from start to finish. Thomas took the time to explain the problem, walked me through the solution, and completed the work …”
“Amazing company! Dalton was an expert installer! (his work in pics) Removed old water heater and had new unit installed within the same day! I absolutely recommend this company!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Eco Plumbers, Electricians, and HVAC Technicians?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Eco Plumbers, Electricians, and HVAC Technicians?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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