DrainMaster Drain Cleaning & Sewer Line Repair
Plumber · Canal Winchester, OH · Open 24 hours per Google listing
Our verdict
4.9★ / 763 reviews; 73 analyzed with 67/73 rated 5-star. Sewer water-jetting with camera and 1-year warranty at $950 is a cited standout; Cody and Devin both named frequently for on-time, clean-site work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Westerville, OH · compare all →
Our opinion, based on the 73 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Sewer water-jet + camera inspection at $950 with 1-year warranty; tech Devin worked until clog was fully cleared (5uh0uMsueoCRUUS9ed9L); 31 professional-tagged reviews in 73 analyzed
1 cited review
“I had my main line starting to run slow so I called Drain Masters out to water jet my main sewer line. Devin came on time and worked hard on the clog until it was gone. He did a great job was very professional, kind and informative. price was 950 for both camera and water jetting. Comes with one year warranty included in price.”
Weekend availability confirmed (Saturday shower repair, Sunday service); office called ahead when tech en route — communication-flagged 2 of 73 reviews (themeCounts.weekend_or_emergency=2)
1 cited review
“Fast service reasonable price - even on the weekend.”
Cited in 2 of the 73 reviews we analyzed — 1 cited review not excerpted here.
Second-opinion honesty: saved a home seller time and money vs. first company — confirmed in 1 review; workmanship=13 across analyzed set
1 cited review
“Had these guys come out as second opinion, and they saved me time and money as I'm selling house, life savers, honest people”
What reviewers report — the concerns
We looked for patterns of complaints in the 73reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“DM chard me $225.00 and could not get my drain open. They did manage to poke a hole in the pipe which caused massive water damage my basement. I guess DM not responsible for that. Still have a plugged drain”
“Sends out unsolicited text messages to people who never opted in.”
Positive
“The secretary kindly helped me over the phone to turn off the main water valve to stop the flooding. Cody Gibson arrived a few minutes later. He is a professional, knowledgeable and friendly plumbing technician who immediately diagnosed the reason for the flooding. He told me what parts to order and gave me the name of a restoration company. The parts will arrive Sunday and he will fix the water supply to the …”
“Customer service on the phone was fantastic and easy to work with. Devin arrived in a timley maner and did a great job. VERY happy with the work performed!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire DrainMaster Drain Cleaning & Sewer Line Repair?
Best for
- Emergency and same-day calls
- Sewer line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own DrainMaster Drain Cleaning & Sewer Line Repair?
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