Drain Dudes
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Based on review analysis
1 concern
Zero customer mentions of pricing, quotes, or final costs across 5 reviews—unusually opaque for emergency plumber feedback, especially given dimension score of 0 on pricing_fairness
Trust Score: 0/100 · Based on 130 reviews
Solid pickOur Verdict
#13 of 18 in Portsmouth, VA
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 130 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Zero customer mentions of pricing, quotes, or final costs across 5 reviews—unusually opaque for emergency plumber feedback, especially given dimension score of 0 on pricing_fairness
Quality & Professionalism
5 of 5 reviews praise professionalism, courtesy, and attention to detail (shoe covers, area review, cleanup)
Consistent quality across multiple technicians (Brandon, Ricky, Maurice, Brendan named positively)
Communication
Emergency responsiveness: technician dispatched within 2 hours on Sunday for water heater leak
Customer reviews
Reviews from Google, Yelp & more
I had a major leak under my kitchen sink back in January. Drain dudes did a great job repairing not only the leaking pipes but also replaced the drain cover in the sink. Brendan (I hope I have the name right) also gave me tips on preventative maintenance for the plumbing system and the hot water heater. It was a great experience.
Drain Dudes .. are a very knowledgeable and humble company. They are fully equipped with whatever your plumbing needs require. They took care of my residential issue. Highly recommend them Dudes !
Amazing company. My water heater started leaking out the bottom and within 2 hours on a SUNDAY a tech was at my house. Brandon was amazing and made sure we were taken care of. Best company I have worked with.
Outstanding customer service. Courteous. Prompt. Clean. Thorough. These are just some of words that Maurice provided. We had a new kitchen faucet and garbage disposal installed. The company provided a picture of the plumber and time of arrival. Before coming in he applied his shoe covers, reviewed the area of installation and provided details of what is needed. All the services were accomplished in a timely manner. They even corrected a couple of issues that were incorrectly installed from other contractors. The clean up was better than it looked beforehand. I recommend this company and most important, Maurice to complete the work.
Drain Dudes Painting always provided me fantastic service and reliable response time. I worked with Ricky on several occasions and he and his team provided a excellent level of professionalism, skills , and trustworthiness.
Business details
Service area
Based in Portsmouth. Serves 2 nearby cities within 20 miles:
Drain Dudes