Dixie Electric, Plumbing and Air
Plumber · Auburn, AL · Open 24 hours per Google listing
Our verdict
Fast emergency response with skilled technicians and excellent communication, but pricing data is completely unavailable—call for quotes before committing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 11 plumbers we've reviewed in Auburn, AL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Immediate emergency response: technicians arrived same-day for mold/water damage emergency and resolved within hours
1 cited review
“came immediately and had the issue resolved within a few hours.”
All 5 reviewers praise workmanship quality and attention to detail across diverse jobs (faucet install, sewer replacement, shower valve, water damage diagnosis)
3 cited reviews
“Great communication too for before, during, and after service appointment.”
“Your work was efficient, thorough, and extremely well done.”
“came immediately and had the issue resolved within a few hours.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive communication throughout service: 4 of 5 reviews specifically mention clear explanations, phone updates, and follow-up
1 cited review
“Great communication too for before, during, and after service appointment.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Experienced technicians named across reviews (Michael, Brandon, Granger, John, Drake, Robert, Charles Flannigan, Drew) with customers requesting repeat service
2 cited reviews
“Great communication too for before, during, and after service appointment.”
“came immediately and had the issue resolved within a few hours.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness score is 0/100 with zero reviews mentioning cost—impossible to assess whether this company is overpriced, fair, or a bargain
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had purchased a MOEN faucet that I needed installed asap. Dixie was easy to get in touch with. The receptionist was professional, friendly, and helpful in scheduling my next day appointment. Great communication too for before, during, and after service appointment. Service tech Michael was also friendly, professional, and quick but did a quality job. I would use Dixie again”
“Brandon and Drew, the service technicians, finished their work today on replacing my sewer system, just as Brandon and Tyler completed their work two weeks ago today. I am most pleased with all of their work - I think they did a superb job without causing any damage to my sidewalk and plants. I am so pleased to have this work done and to know it will last my lifetime and beyond. I would certainly use Dixie again …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,021 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Dixie Electric, Plumbing and Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.