Caswell Heating Air Plumbing
Plumber · Auburn, AL · Open 24 hours per Google listing
Our verdict
Technicians arrive fast and fix HVAC/plumbing issues same-day with transparent pricing, though the sample is small and skews heavily toward installation work rather than emergency repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 11 plumbers we've reviewed in Auburn, AL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: Dispatched same-day for urgent AC failure at commercial location and completed repair quickly
1 cited review
“came immediately, fixed the issue super fast”
Transparent cost comparison: Identified issues and saved customer money versus competing quotes
1 cited review
“saved us tons of money compared to other competitors”
Technician expertise and communication: Multiple reviewers praised detailed explanations of problems and solutions during service
2 cited reviews
“honest, very professional, and knowledgeable”
“kept me informed through the whole process”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews are 5-star ratings on Google with 693 total reviews, indicating consistent satisfaction
4 cited reviews
“honest, very professional, and knowledgeable”
“kept me informed through the whole process”
“came immediately, fixed the issue super fast”
“saved us tons of money compared to other competitors”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“So glad that I called this company! They sent Jackson out to my home and he did exactly what I thought this company was known for doing and that was. being honest, very professional, and knowledgeable about HVAC service & installation needs. I was having A/C unit & other concerns and Jackson came in and was able to explain things very clearly after inspection. It was clear that he knew what he was doing (very …”
“Joseph and Duke were both very professional and you could tell that they took pride in their work. We had a new Heating and cooling system installed and they kept me informed through the whole process. I would definitely recommend this company to my friends and family. Every step of the process went smoothly. It will be nice to have a cool home again!!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 693 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.