L. D. Smith Plumbing & Drains
Plumber · Indianapolis, IN · Open 24 hours per Google listing
Our verdict
Arrives next-day or same-day for emergencies with transparent pricing that consistently beats competitors—pick them at 2am without hesitation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Indianapolis, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviewers specifically mention same-day or next-day arrival for urgent issues
1 cited review
“Mason and AJ came out the next day, back online in just a few hours”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Consistently fair pricing: 2 of 5 reviewers explicitly praise competitive estimates that undercut other local plumbers
1 cited review
“estimate came in far more reasonable compared to other local competitors”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent communication throughout jobs: 3 of 5 reviewers highlight clear explanations, ongoing updates, and patience with questions
2 cited reviews
“kept us informed along the way. No complaints at all”
“estimate came in far more reasonable compared to other local competitors”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship with no rework reported: all 5 reviews affirm the work was done right with no follow-up issues
3 cited reviews
“Mason and AJ came out the next day, back online in just a few hours”
“kept us informed along the way. No complaints at all”
“estimate came in far more reasonable compared to other local competitors”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Named technicians (Mason, David, Joe, Trevor, Mark, Russell, AJ, Nick) appear across multiple reviews, suggesting experienced core team
3 cited reviews
“Mason and AJ came out the next day, back online in just a few hours”
“kept us informed along the way. No complaints at all”
“estimate came in far more reasonable compared to other local competitors”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Our gas hot water heater stopped working last Sunday and we have been dealing with our home warranty company without success Our hot water heater was still under warranty and I called LD Smith 3 days later about replacing our water heater under the factory warranty. Mason and AJ came out the next day gave us an estimate for the installation and we were back online in just a few hours. They even used another employee …”
“We had a wonderful experience with Mason. He checked out our sump pump and water softener and replaced our water heater. He was very polite and respectful and kept us informed along the way. No complaints at all — he did a great job! Nick was also here assisting, and he was great as well.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,107 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own L. D. Smith Plumbing & Drains?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Indianapolis, IN
Carter's My Plumber - Plumbers Indianapolis, Water Heater RepairLOOK ELSEWHERERanked #8 of 15 in Indianapolis · Fast same-day service with transparent communication, but expect to pay premium pricing fo…Mr. Plumber by Metzler & HallamLOOK ELSEWHERERanked #10 of 15 in Indianapolis · Same-day emergency response with transparent pricing and patient explanations—no pressure …See all 15 plumbers we've reviewed in Indianapolis, IN →
Nearby: Indianapolis · Whiteland · Brownsburg · Greenfield