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Blue Whale Backflow, Plumbing, & Excavating

Geneva, IL
4.5(46 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 88/100 · Based on 46 reviews

AvoidAvoid
4.5Google

Our Verdict

Not Recommended

#9 of 11 in Geneva, IL

Best for

No standout specialties

Avoid if
  • You're highly price-sensitive
  • You need this for a complex or high-stakes install

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You want detailed upfront explanations

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need rock-bottom prices with zero flexibility on the quote

How they score across what matters

Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 46 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

Not enough data to identify weaknesses

Customer reviews

Recent Google reviews

D
David C
4 years ago

I've used Blue Whale for several plumbing issues in the past, and I've always had an great experience. The owner (Ken) is very responsive and friendly. Always patient and explains the issues. The work is done right the first time, and they show up when they say the will! Just yesterday (a Saturday), my water heater was leaking. I called early in the morning, and within a couple hours, Tony was out here replacing it. Completely done by 1 pm, and I initially called at about 8:30 am. Amazing, especially for a Saturday! I will only call Blue Whale for my plumbing issues...I have them stored in my phone! Great people to do business with!

J
Jeremy Hesselink
8 years ago

A great experience with Blue Whale today. Responsive, efficient and fairly priced. They showed up in a great looking vehicle and had everything they needed stocked on the truck for a garbage disposal replacement. Ken and crew took great care, made no messes and were very polite. I'd recommend anyone needing a residential service plumber to give this company a call. Thanks so much!

B
Bob Cohoon
5 years ago

Ken and crew replaced my old clay sewer line that had major problems in Woodridge. They were very responsive and helpful during the quoting of the job. During the job, they took a lot of steps to preserve my lawn and keep the dig site safe. The new sewer line is great and I am very happy with the work that was performed. Overall, I had a very good experience with Blue Whale Plumbing and Sewer and the work was high quality at a reasonable price.

U
Uallknowme22
4 years ago

BEST EXPERIENCE EVER!!!! I stumbled upon this company because the previous homeowners used them and left the contact info behind when I bought this house. I contacted them to install a toilet and I have to say the professionalism and level of customer service I received was outstanding! They arrived on time, worked quickly to get the toilet installed and best part of all is they did not leave a mess behind. I was impressed with the knowledge the plumber shared about things to do around my home to keep plumbing issues at bay and the price point was great. I would not hesitate to recommend them to family, friends and coworkers. I salute you BWP&S for the level of service you provided me today and putting my mind at ease in this new space of homeownership. Thank you, thank you, thank you Tony & Zion.

J
J Hilton
7 years ago

Blue Whale Plumbing is a great local option to consider for your plumbing needs. I have used Blue Whale for both an emergency plumbing issue a few years ago and just recently to install a utility sink in my laundry room. On both occasions they were on time and extremely professional/knowledgeable. For the utility sink, I received multiple quotes which were all within $50.00 of each other so Blue Whale’s pricing is very competitive…licensed plumbers aren’t cheap. Also, in my experience(s), their office coordinator was very responsive to calls/emails about the scheduling/quote. Thanks Blue Whale!

Business details

Phone
(630) 737-1250
Address
801 N Raddant Rd, Batavia, IL 60510, USA
Hours
Open 24 hours

Service area

Based in Geneva. Serves 34 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
88

Blue Whale Backflow, Plumbing, & Excavating

4.5
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