Black Lake Plumbing
Plumber · Maple Valley, WA
Our verdict
Owner Chris goes above and beyond on complex jobs (drives back to buy correct parts, spends full days on installations), but pricing skews premium and they don't offer veteran discounts despite claiming to support veterans.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Olympia, WA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Quick response and scheduling: Multiple reviewers praise fast turnaround, with one fitted in within days for toilet replacement and another accommodated for time-sensitive home-sale inspection.
2 cited reviews
“The customer service was amazing, and the pricing was good.”
“Communication was quick, professional & so was the work performed.”
Owner goes exceptional lengths on workmanship: Chris drove back to Olympia mid-job to purchase correct pre-filters and spent an entire day installing a complex water filtration system to ensure proper performance.
Cited in 1 of the 5 reviews we analyzed.
Thorough explanations and professional demeanor: 4 of 5 reviews specifically mention clear communication, detailed work explanations, and knowledgeable technicians (Ed, Tom, Chris).
2 cited reviews
“Communication was quick, professional & so was the work performed.”
“He was prompt, knowledgeable, and worked very efficiently.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Veteran discount contradiction: Reviewer notes Chris is 'a big supporter of Veterans' (review tXTSGo6Wp1KTFPDDdfE4) but another reviewer specifically criticizes lack of veteran discounts as a missed gesture (review ASp86zgjLGkgXr0ntBGV).
Cited in 2 of the 5 reviews we analyzed.
Pricing runs above market rate: One reviewer explicitly states 'a bit on the pricier side' but deemed worth it; another praised 'good' pricing but lacked comparison context.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I called Black Lake Plumbing because I had some kind of leak happening in my bathroom surrounding my toilet and I didn't know the exact cause. Chris was able to fit me in within a few days and came over to assess the problem. I ended up needing a new toilet and he installed that for me same day. The customer service was amazing, and the pricing was good as well. I will definitely call them for future plumbing …”
“Highly recommend. Communication was quick, professional & so was the work performed. Grateful they were able to fit us in for a home-sale inspection item. Thank you!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 169 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Own Black Lake Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.