West Coast Plumbing Pumps & Filtration, LLC
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored at 0 with no review evidence to explain why—this score is unexplained by any customer feedback and warrants clarification before calling
Trust Score: 0/100 · Based on 148 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 148 Reviews Tell Us
Emergency Response
Exceptional responsiveness to emergencies—one reviewer reported same-day response to a no-water situation, with technicians staying late to complete repairs
Quick job completion—two reviewers specifically noted work was done 'in no time' and 'quickly and efficiently'
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify pricing fairness issues—zero reviews mention costs, quotes, or billing despite the dimension score of 0
Pricing fairness dimension scored at 0 with no review evidence to explain why—this score is unexplained by any customer feedback and warrants clarification before calling
Quality & Professionalism
Consistently praised workmanship and technical expertise across 4 of 5 reviews, with specific mentions of immaculate installations and skilled diagnostics
Communication
Exceptional responsiveness to emergencies—one reviewer reported same-day response to a no-water situation, with technicians staying late to complete repairs
Strong communication and customer service—multiple reviewers highlighted friendly, patient technicians and a praised receptionist; one reviewer noted transparent problem diagnosis with multiple solution options offered
Pricing
Not enough data to identify pricing fairness issues—zero reviews mention costs, quotes, or billing despite the dimension score of 0
Customer reviews
Reviews from Google, Yelp & more
Bill and Joe were super professional and friendly and got the job done quickly and efficiently and I would highly recommend them to anyone else
Bill and Tony came out and were very sweet, patient and fixed our water outlet in no time. Very happy with customer service and the swiftness of it all!
Alex was absolutely amazing. He recommended exactly what we needed to combat high iron in our well. His install was immaculate and we should be good to go for many years. We have found our place for filtration and well needs. Thanks again!!!
Receptionist a 10!!! Service technician extremely skilled and knowledgeable!! There was no beating around the bush. It was a a big job!! They came in conquered it!! Everything was clean when they left. I could not recommend this company anymore. Alex my technician was excellent.!!! they were always on time and extremely courteous!! I highly recommend this company!!!
Able to respond to my no water situation same day. Diagnosed my problem and gave me multiple ways to approach getting it fixed. Alex and Clayton were great techs and stayed late to complete the repairs. Definitely recommend these guys to anyone who is having troubles.
Business details
Service area
Based in Lacey. Serves 5 nearby cities within 20 miles:
West Coast Plumbing Pumps & Filtration, LLC