Benjamin Franklin The Punctual Plumber

Awesome company with great employees. Communication was consistant and easy. Jason did a great job getting our issue resolved quickly. And overall cost was reasonable.

Oscar & Juan came to the rescue! I really appreciate the ultra fast and friendly service on the weekend with our sewer blockage issue! Jetted & camera plus showed me on camera the root cause of my blockage and gave me a quote on the repair process and cost if I wanted to have them do the job. Very professional and again much appreciated!

Oscar and I think it was Juan or Jose, were awesome. They came out quicker than I expected. By the time I got home from work, they had already assessed and estimated the work. All I had to do was approve and pay. Had to take my sone to baseball practice and like 40 min later Oscar called to let me know everything was fixed, water was back on, and my water pressure was back to within normal limits. Highly recommend!

Had to call Benjamin Franklin plumbing again due to a faulty pressure valve. Monique was super helpful getting it scheduled and luckily they dispatched the great plumber Joshua Land again. He was fantastic! If I could give 10 stars I would! He was so knowledgeable, fast and thorough with his work and put the yard back together better than before. Can’t say enough about this young man! He’s very talented and everyone else was great on the phone, too. Just wanted to update my original review to include my latest experience. Thanks so much Josh! Original review: Benjamin Franklin Plumbing in Columbus, GA dispatched Joshua Land to help find a slow leak in the main pipe going to the house. He did a fabulous job from the minute he knocked on the door. Polite, smart, focused, Josh quickly diagnosed the problem, showed me how the galvanized part of the pipe had failed. He quickly replaced the bad pipe and put everything back together in the most professional and timely way. I cannot say enough great things about Joshua. Benjamin Franklin was smart to hire him and he has a great future. Many thanks to Josh and all the folks at Benjamin Franklin Plumbing in Columbus. They all did a great job and Josh is a superstar!

I had a broken toilet flange that was too high after changing the floor for a bathroom remodel. The technician, Joshua, was very professional. He showed up and knew what to do immediately after assessing the issue. He recommended removing the old flange and installing a new one. He did a fantastic job! He left the bathroom neat and tidy. He communicated very well and kept me in the loop. I’ll know more once the water to the house is turned back on as other projects are going on in the house. Although the technician was very responsive and knowledgeable, I was charged over $1200 which I thought was a bit pricey, but perhaps that’s the industry standard. I would use them again as they were very responsive and professional.