Ability Plumbing Inc
Plumber · Muncie, IN
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Our verdict
Terry and Damion consistently nail jobs on first visit with friendly service and fair pricing, though limited review volume leaves emergency response time unverified.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Muncie, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fix plumbing issues on the first visit (5 of 5 reviews mention resolution on initial service)
2 cited reviews
“took out my 25 year old water heater with no problems”
“loved working with all the employees”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Staff are consistently polite and professional; named plumbers Terry and Damion praised across multiple reviews for demeanor
Cited in 3 of the 5 reviews we analyzed.
Pricing perceived as fair; 2 of 5 reviews explicitly mention reasonable or good pricing
Cited in 2 of the 5 reviews we analyzed.
Quick turnaround on service calls; multiple reviews note speed of completion
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Amazing people. Terry is awesome. He is polite and on time. They are reliable and fix the issue the first time. They are kind and quick and clean. Amazing work everytime. Thank you for your help and hard work.”
“They took out my 25 year old water heater with no problems. Installed a new 50 gallon water heater. Would definitely recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 77 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Nearby: Muncie · New Castle · Farmland