615 Plumbing
Plumber · Nashville, TN · Open 24 hours per Google listing
Our verdict
4.6 across 80 of 100 5-star, but 14 are 1-star with a consistency of 0.49 — Yelp reviewers allege $750 garbage-disposal jobs and surprise diagnostic fees.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Nashville, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Techs like Nick and Max praised for same-day work done right the first time and clear explanations
2 cited reviews
“Nick at 615 Plumbing provided outstanding service from start to finish. He was professional, punctual, and completed the work quickly without cutting corners. Nick went above and beyond by identifying an underlying issue and resolving it the same day.”
“Max was very responsive and quick to get everything done. Answered all of my questions and explained everything about what he was doing.”
Thorough toilet repairs — one tech checked the whole house to isolate the issue and cleaned up after
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Overpricing pattern: ~$750 garbage disposal replacement and a $1300+$2000 fridge-waterline quote called a scam by reviewers
“~$750 for a simple garbage disposal replacement! The service and parts are as expected - nothing extraordinary that will justify the price gauging! Do not believe a word the owner says to justify his prices.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Advertised 24/7 service failed in an emergency — Christmas Day flooding couldn't be serviced until Tuesday, with a possible diagnostic fee
“We called the facility that states they are 24/7 and are told that they cannot get to us until Tuesday and notified us that we may have to pay a diagnostic fee.”
Repeated pricing complaints: ~$750 for a garbage disposal swap and a $1300/$2000 quote for a fridge waterline a reviewer estimated at under $300
“~$750 for a simple garbage disposal replacement! The service and parts are as expected - nothing extraordinary that will justify the price gauging! Do not believe a word the owner says to justify his prices.”
Cited in 2 of the 100 reviews we analyzed.
Surprise diagnostic fees and patchy 24/7 follow-up cited on Yelp
“We called the facility that states they are 24/7 and are told that they cannot get to us until Tuesday and notified us that we may have to pay a diagnostic fee.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I decided to do some renovations in my kitchen and the plumber quoted a little over $1800 to put in a new sink and garbage disposal. The cost was extremely pricey but I could not wait a week for the most reasonable plumbers to come out. Now today a couple of weeks later on Christmas day, the piping comes loose and flood the kitchen. We called the facility that states they are 24/7 and are told that they cannot …”
“Highly overpriced. Do not call them. The owner is obnoxious and has zero respect for his customers. ~$750 for a simple garbage disposal replacement! The service and parts are as expected - nothing extraordinary that will justify the price gauging! Do not believe a word the owner says to justify his prices. He seems to have his talking point well memorized judging by the responses below and my personal interaction.”
“I called them to find a leak in my irrigation system. The lady on the phone confirmed their advertised $79 diagnosis fee. I asked specifically if that was to find the leak and she said yes and they use sound leak detection equipment. They would give me an estimate of the cost to repair once they found the leak. They came out very quickly and the guys were nice. They looked at the situation and said they would …”
Positive
“Max did a great job of diagnosing the problem and providing a great solution for the fix. I would recommend Max and 615 plumbers for my next plumbing issue.”
“Extremely positive and helpful. He knew his job very well.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2025.
Across platforms
Google 4.6 with 80% 5-star, but the 1-star reviews cluster on Yelp alleging overpricing and surprise fees — a pricing-transparency gap the Google score masks.
Should you hire 615 Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own 615 Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Nashville, TN
Busy Bee Plumbing, Heating, & Air ConditioningCAUTIONRanked #6 of 15 in Nashville · A+ BBB-accredited with 90 of 100 5-star, but 7 of those analyzed are 1-star Yelp reviews a…Jack Ward & Sons Plumbing CompanyCAUTIONRanked #8 of 15 in Nashville · 4.4 with consistency just 0.39 — 75 of 100 5-star but 18 are 1-star; reviewers praise fast…See all 15 plumbers we've reviewed in Nashville, TN →
Nearby: Nashville · Hendersonville · Pegram