Harts Plumbers, Electricians, & HVAC Technicians
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Quality work and fair pricing when things go right, but catastrophic failures with zero accountability when they go wrong—and customer service won't help.
Small sample — we've analyzed only 5 of 5,653 reviews so far. Treat this as a first read.
Why we're cautious
- 2 of 5 reviews describe major damage caused by technician error (broken pipe, faulty installation) with company refusing accountability or repairs—severe liability pattern for an emergency plumber. (2 of 5 reviews)
- High variance in dimension scores (43) and mixed ratings (1/5, 5/5, 1/5, 5/5) suggest inconsistent service quality across technicians or jobs—unpredictable outcome at 2am. (2 of 5 reviews)
- Poor workmanship accountability: technician broke a pipe during drain cleaning and refused responsibility, blaming pre-existing pipe failure despite two independent plumbers confirming the damage was caused by improper technique. (1 of 5 reviews)
To be fair
- Can deliver exceptional value on complex repairs; one reviewer had a $5k job completed for $665 in one hour with knowledgeable, considerate service. (cited in 1 of 5 reviews)
- Individual technicians (Stephen, Nathan) praised for patience, attention to detail, professionalism, and willingness to listen to customer needs. (cited in 2 of 5 reviews)
- Fast service delivery; multiple reviewers report jobs completed within 1 hour. (cited in 2 of 5 reviews)
“Stephen was a friendly and a hard worker. He was patient and willing to listen what the house owner wants. He was determine to get the drain cleared. Based on my encounter with Stephen I can say that I trust his work and I would recommend Stephen to anyone …”
“The technician was very nice but that’s the only positive. He tried to snake the drain because our kitchen sink was backing up. He couldn’t get the snake down the pipe and actually broke a pipe in the process. Then he told me that he wouldn’t be able to …”
We read 5 of 5,653 reviews · newest from Jun 2026