Zeh Plumbing Heating and Cooling
Plumber · Waynesboro, VA · Open 24 hours per Google listing
Our verdict
Fast emergency response (2-hour arrivals on holidays) with consistently excellent workmanship, though pricing fairness scores slightly lower than other dimensions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 13 plumbers we've reviewed in Waynesboro, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: Technician arrived within 2 hours on Christmas Day, and dispatched crew returned within 30 minutes when system failed after initial visit on Thanksgiving weekend
Cited in 2 of the 5 reviews we analyzed.
Next-day scheduling: Multiple reviewers report same-day or next-day appointment availability
1 cited review
“Scheduled us for the very next day and Pat showed up right in the time window”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Crew professionalism and safety: 3 reviews explicitly mention polite, safety-minded, detail-oriented crews who clean up and take ownership of their work
1 cited review
“Crew worked nonstop, very polite, safety minded, gave generous time to review”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Long-term reliability: One reviewer reports zero issues 10 months post-installation on complex heat pump system
Cited in 1 of the 5 reviews we analyzed.
Post-sale support: Crew returned to diagnose false alarm (reviewer thought they missed filter installation) and taught proper maintenance at no apparent charge
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Our water heater crapped out and I called Zeh for help. They scheduled us for the very next day and Pat showed up right in the time window we were told. He was really pleasant and knowledgeable and I enjoyed speaking with him while he worked. Within a few hours, he had replaced our water heater in the crawlspace and we had hot water again. Great experience and Pat was awesome. Thanks, Zeh!”
“I interviewed 3 companies to replace my gas furnace, gas hot water heater and add a heat pump. The Zeh rep, Josh, seemed to me to be the most knowledgeable, farsighted, ethical and confident. Their quote was very reasonable. Today they finished the work and I couldn't be more pleased. The crew worked nonstop while they were here, they were very polite, safety minded and gave generous time to review everything. They …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 87 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Nearby: Waynesboro · Staunton · Greenville