E&E Plumbing and Heating
Plumber · Staunton, VA · Open 24 hours per Google listing
Our verdict
Consistently arrives within an hour for emergencies with knowledgeable technicians, but charges travel fees that some customers find steep.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Staunton, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response: 3 of 5 reviewers specifically mention arrival within one hour of calling, including after-hours pipe leaks
Cited in 2 of the 5 reviews we analyzed.
High-quality workmanship and staff consistency: 4 of 5 reviews praise specific technicians by name and express strong satisfaction with work quality
1 cited review
“Charlie, Jason and Austin were fantastic! I couldn't be happier!”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Thorough communication and transparency: 3 of 5 reviewers mention technicians explaining work in detail before and after service
1 cited review
“extra charge to drive to Nellysford was difficult for me to accept”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Extra effort and problem-solving: Multiple reviewers note technicians going beyond the initial call (checking additional systems, staying overtime on complex repairs)
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Travel fees for distant service calls: 1 of 5 reviewers explicitly flagged an extra charge to drive to a remote location as difficult to accept
“extra charge to drive to Nellysford was difficult for me to accept”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Service Technican provided excellent service. Very knowledgeable and shared all information and details of what was to be done and what he did. Punctional appointment arrival. Provided excellent service. The extra charge to drive to Nellysford for a significant pm service call that was scheduled for our four HVAC systems was difficult for me to accept. Technican 5 star cost 1 star the average of both 3 star”
Positive
“Charlie, Jason and Austin were fantastic! I couldn’t be happier! I would like to thank Sherrie for all of her help as well! I would not hesitate recommending E&E to any of my neighbors or friends and family!”
“Woke up to a leaking pipe. Called E&E and they had a plumber at the house (Jerry) in an hour. He was fantastic and walked me through everything. So thankful not only for Jerry but for E&E. They are my go to for issues and they never fail me.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 109 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own E&E Plumbing and Heating?
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Nearby: Greenville · Waynesboro · Staunton