Z PLUMBERZ
Plumber · Ann Arbor, MI
Our verdict
Exceptional emergency responder with same-day availability, but pricing is significantly higher than competitors and property damage concerns were dismissed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Ann Arbor, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Outstanding emergency responsiveness: 4 of 5 reviews highlight rapid deployment, including same-day arrival during frozen pipe crisis and next-day service on weekend call
1 cited review
“Angel was here at 9:00am the next day, quickly diagnosed the problem”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong workmanship quality: 3 reviews specifically praise careful, quality-focused work and expertise, with one technician going above and beyond in difficult attic conditions
2 cited reviews
“Angel was here at 9:00am the next day, quickly diagnosed the problem”
“took pride in doing the job correctly instead of rushing it”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Excellent communication and customer service: 3 reviews mention walking through options, explaining work, and staff professionalism
1 cited review
“Angel was here at 9:00am the next day, quickly diagnosed the problem”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing disconnect: 1 of 5 reviews details charges roughly 60% above fair market value for completed work, suggesting possible quote-padding or unclear pricing practices
“job should have been around 62% of what they charged”
Red flag
Property damage during excavation with no accountability: Lawn, driveway, and sidewalk damage documented; company refused remediation citing estimate fine print
“job should have been around 62% of what they charged”
Significantly overpriced: One experienced reviewer (manufacturing engineer with contractor experience) estimated job should have cost 62% of what Z Plumberz charged, despite completing it in 2 days vs. quoted 1+ week
“job should have been around 62% of what they charged”
Poor site protection and cleanup: Reviewer reported sand 2 inches deep killing adjacent grass, broken driveway concrete, and cracked sidewalk with trip hazard left unaddressed
“job should have been around 62% of what they charged”
Dismissive about property damage liability: When confronted, company cited estimate language to avoid responsibility for damage caused during the job, refusing to make repairs right
“job should have been around 62% of what they charged”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I have some big issues with this job. First, when I questioned their price, which I thought seemed high, I was told they expected the job to take "about 1 week or less". That might justify the number they gave me. But, it only took 2 days. For most of my time as a manufacturing engineer at one of the "Big Three", part of my duties included specifying construction jobs and working with contractors. I figured the …”
Positive
“I had a leak coming from my ancient kitchen faucet. I called ZPlumberz in late afternoon and Angel was here at 9:00am the next day, quickly diagnosed the problem and replaced(and went to purchase) the entire faucet component and three stop valves. I instantly felt at ease with her. She knew her stuff, was meticulously neat and careful and respectful of property. I was back in business by noon! I had complete faith …”
“Very happy with Z Plumberz with how quickly they were able to come out, the quality of the work, and how kind everyone, especially Angel, was during the process. She walked us through our options and costs, was happy to explain what would be done and why for any of the variations and took the time to walk through the process needed for long term care of the repair.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 860 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Z PLUMBERZ?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Belleville · Ann Arbor · Hamburg