Benjamin Franklin Plumbing of Ann Arbor
Plumber · Ann Arbor, MI
Our verdict
All five reviewers gave perfect scores and specifically praised fast scheduling, expert technicians, and clear communication—this is the plumber to call at 2am if you can reach them.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Ann Arbor, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day or next-day service: 4 of 5 reviews mention rapid scheduling and quick arrival
3 cited reviews
“quick and very reasonable quote. Work was scheduled right away”
“crystal clear about what we were experiencing and options”
“explained all my options, tested their work and cleaned up”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing with upfront quotes: multiple reviewers note 'reasonable' and 'quick' quotes with no surprise overages mentioned
1 cited review
“quick and very reasonable quote. Work was scheduled right away”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Named technicians consistently praised for professionalism and competence: Alex, Braden, Zack, and Adam all receive individual commendations
1 cited review
“explained all my options, tested their work and cleaned up”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Thorough work practices: reviewers note testing, cleanup, and detailed explanation of completed work
1 cited review
“explained all my options, tested their work and cleaned up”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“These guys are amazing. From the receptionist that took my call to the technicians. Alex and Braydon came 2 separate days for 2 unrelated project. They were courteous, professional, explained all my options, tested their work and cleaned up after themselves before they left. If I ever need another plumbing job, I would definitely hire these guys”
“We were having an issue with a leak below our kitchen sink and also hot-water pressure throughout the house. Everything about my experience with Benjamin Franklin—from booking to arrival time, estimate, and work performed—was top notch. They were friendly, professional, and crystal clear about what we were experiencing and options to resolve it. If anyone asks if I know a good plumber in Ann Arbor from now on, I …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 402 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Benjamin Franklin Plumbing of Ann Arbor?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Ann Arbor, MI
Z PLUMBERZLOOK ELSEWHERERanked #7 of 15 in Ann Arbor · Exceptional emergency responder with same-day availability, but pricing is significantly h…Fry Heating, Cooling & PlumbingLOOK ELSEWHERERanked #9 of 15 in Ann Arbor · Emergency-ready plumber with exceptional same-day response times and technician quality, b…See all 15 plumbers we've reviewed in Ann Arbor, MI →
Nearby: Ann Arbor · Hamburg · Manchester