Al's Water Heater Sales & Services
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 989 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 989 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Professional installations with cleanup and permits: Multiple reviews note complete job handling including old unit removal, permits, and inspections
Communication
Emergency responsiveness: 3 of 5 reviews highlight rapid scheduling within hours to 1 day, including late-night and weekend availability
Friendly and informative communication: 3 reviews mention staff explained options clearly and were personable
Pricing
Fair pricing and no unnecessary upselling: 2 reviews explicitly mention competitive or fair pricing with no pressure to buy extra services
Customer reviews
Reviews from Google, Yelp & more
I had a leaking water heater. Richard came out and gave a free estimate. I got 4 estimates. Al's was competitive with the others. John and Drew came right on time, were friendly, informative, and done within 1 1/2-2 hrs. with the installation, clean-up, and removal of the old one. I couldn't ask for more! I highly recommend Al's Water Heater.
Exceptional customer service! We stopped by on a Saturday with a question regarding our recently installed water heater and they went above and beyond to help us out. Dropped everything and came out to our home to take a look and fixed the issue on the spot. We would highly recommend this company.
Al's Water Heater Services deserves every 5-star review they've gotten! My old water heater failed late on a Thursday night, I chatted on the website on Friday morning, spoke with a rep on Friday afternoon, and had new water heater installed and working perfectly on late Saturday morning. Everyone was friendly and informative. I'm really happy I chose them.
Service call from scheduling to completion was top notch! My initial call was promptly handled and the service call scheduled to occur within a day! The technician arrived on time and the work of replacing a leaking pressure relief valve pressure relief valve (T&P valve) was performed professionally and for a fair price. There was no upselling of unnecessary services. I had Al's install the present water heaters about 10 years ago and will call them when the present water heaters eventually need replacement.
Al's was great! Realized we had a small leak in our 20 year old water heater so we called Al's. They were very helpful and explained our options for replacement. The new water heater was installed 2 days later and we couldn't be happier. Great price and they took care of all the permits/inspections.
Business details
Service area
Based in Ann Arbor. Serves 3 nearby cities within 20 miles:
Al's Water Heater Sales & Services