Worley's Home Services
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 2638 reviews
Our Verdict
#5 of 15 in Hampton, VA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
No major caveats
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 2638 Reviews Tell Us
Emergency Response
Same-day or next-day emergency response: 2 of 5 reviews explicitly mention rapid scheduling (one same-day despite busy schedule, one next-day for heat failure).
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Willingness to work beyond standard scope: 2 reviews mention technicians identifying and servicing additional issues (dehumidifier maintenance, geothermal expertise) without upselling pressure.
Communication
Exceptional communication and explanation: 4 of 5 reviewers praise detailed walkthroughs, diagrams, photos, and willingness to re-explain to family members.
Customer reviews
Reviews from Google, Yelp & more
Kyle was very proficient and demonstrated a thorough knowledge of HVAC. He showed photos of any problem areas prior to servicing. Our flow of air exchange is remarkably noticeable. He kept us informed the entire time. It was extremely fortunate I mentioned our dehumidifier in our crawl space had not been maintained and Kyle serviced it as well and it is great to know the filter has been cleaned and a spot on inspection was performed, so we got another overly needed service done the same day-two birds. Kyle was courteous, considerate, and pleasant. We appreciated him and have intentions requesting him as our representative for any area he specializes in. Thanks Kyle for reminding us there are still people like you who takes pride in his work and not out to screw us over like so many other people. The picture of the return made it apparent the previous company had not properly serviced it at all. It's fortunate for us because I nearly put a call in to have A.M. to "service" us again. I will definitely recommend Worleys to others and have them ask for Kyle for any HVAC needs.
As always Worley's came through for us. Called a day ago about our heat not working and got an appointment for service a day later. Lamont came out on time and found the problem right away. He was able to do the repair and as always did a great job! Lamont was professional and very friendly!! We have always had great service and the customer service team nd technicians at Worley's are all great! Worley's installed our heating and AC unit and also did our encapsulation and drains. I will continue to recommend them. Kudos to the Worley's team!
We had an excellent experience with Cameron from Worley’s. He was professional, patient, and incredibly thorough throughout the entire process. During the camera inspection, he took the time to clearly explain what he found, using simple, easy-to-understand terms and even drawing diagrams to make sure I fully understood the situation. What truly stood out was his willingness to go the extra mile — he also took the time to explain everything again to my husband over the phone, ensuring we both felt informed and confident about the next steps. Cameron genuinely represents the values and integrity that Worley’s stands for. It’s rare to find someone who combines technical expertise with such kindness and professionalism. We are extremely grateful for his service and highly recommend both Cameron and the Worley’s team.
This was the second time Lamont has been over on a service call. The first time he stopped by late in the evening after working hours to diagnose the issue with our A/C unit. He stayed until the problem was identified. Then he took the time to explain the issue and went over the available options available to us to remedy situation. This time was during normal working hours, but called to ask if he could stop by earlier than scheduled, since his work was being completed faster than expected. We appreciated that. Each time Lamont was prompt, professional and polite. He efficiently diagnosed the issue with our unit, took the time to answer all of our questions to our satisfaction, explain what he had done, informed us what the plan was moving forward to fix the issue and kept us informed on the progress of the necessary work. Lamont’s on-the-job performance, pleasant demeanor and patience in response to our questions and concerns left us confident that the repair was done by a professional that took pride in his work and that he wanted to do right by his customer. Lamont's performance is representative of the experience we have received from others of your team of service professionals. Thanks!
Tom provided excellent, fast, and professional service! He was able to come out the same day despite his busy schedule and run a full diagnostic of our system and provide a full explanation of everything involved and a complete breakdown of pricing. I highly recommend their professional services! They are very knowledgeable about geothermal units as well!
Business details
Service area
Based in Hampton. Serves 3 nearby cities within 20 miles:
Worley's Home Services