Williams Plumbing & Drain Service
Plumber · Broken Arrow, OK · Open 24 hours per Google listing
Our verdict
4.9 stars across 6,161 Google reviews; 5 sampled show 4 five-star + 1 one-star; plumber-cost mentioned in 4 of 5 reviews; pricing promotions (up to 50% off) noted but one review alleges warranty misrepresentation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Jenks, OK · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day availability confirmed in 1 of 5 sampled reviews; tech Ross dispatched same day after quote inquiry
1 cited review
“the team was able to come out the same day to assist me. I am so impressed with our technician Ross and the company as a whole.”
Pricing promotions noted: one reviewer cited ~50% discount, another praised value on master bath shower work
1 cited review
“Trevor came in a timely manner, was very professional and fixed the problem! I even got a special price they were running that was almost 50% off!”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Alleged warranty misrepresentation: reviewer states plumber said repairs were under warranty but office notes contradicted this; reviewer downgraded to 1-star citing deception
“First off the plumber told me his repairs were under warranty but apparently wrote in the notes he informed me they were not. I don't appreciate being lied to.”
Warranty dispute in 1 of 5 sampled reviews: plumber verbally confirmed warranty but notes allegedly recorded otherwise — reviewer changed from positive to 1-star
“First off the plumber told me his repairs were under warranty but apparently wrote in the notes he informed me they were not. I don't appreciate being lied to.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I had three leaks after the freeze last week. I was provided fast efficient service. My technician went over all options with me and got my leaks fixed/pipes replaced with pex for a reasonable price. Update- changing to zero stars if I could. First off the plumber told me his repairs were under warranty but apparently wrote in the notes he informed me they were not. I don’t appreciate being lied to, but I do take …”
Positive
“Ross was awesome! Very nice and helpful! Explained what he was doing and how the system works in a way that I (a non-plumber) could understand. Got here super quick and took care of everything! Also gave me a 30 warranty to come back if the drain continues to have issues. Would recommend and use again!”
“Totally great prices and work from really knowledgeable people. Amazing work on our master bath. Shower a 100% recommend William's plumbing to all my friends and family and anyone looking at this review. This is the second time they've done work for us.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 6,161 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Williams Plumbing & Drain Service?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Williams Plumbing & Drain Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.