Walters & Hemming, LLC
Plumber · Traverse City, MI
Our verdict
Exceptional across the board with 4.9/5 stars on 144 reviews—dispatches promptly, charges fairly, and fixes problems right the first time (or redoes them at no charge).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 10 plumbers we've reviewed in Traverse City, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise fair, honest pricing with no overcharges mentioned
1 cited review
“The guys are so professional and honest. Pricing is very fair.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight Jason's personal involvement and prompt response to quotes and emergencies
1 cited review
“Unbelievable knowledge, service, and just a well-run business.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Stands behind work: one reviewer reports company redid a repair at no charge when initial work wasn't quite right
1 cited review
“When I called to discuss the problem, they were very gracious and agreed to redo the repair.”
5 of 5 reviews describe technicians as knowledgeable, courteous, and professional with solution-focused approach
2 cited reviews
“The guys are so professional and honest. Pricing is very fair.”
“Unbelievable knowledge, service, and just a well-run business.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“They do incredible work. Have used this company many times. The guys are so professional and honest. They go out of their way for you. I highly recommend them. Pricing is very fair.”
“I had Walters & Hemming fix a broken pipe near my shower drain. Initially, the repair wasn't quite right and when I called to discuss the problem, they were very gracious and agreed to redo the repair. The second gentleman (Matt) did a fantastic job and even offered suggestions on how to be sure the new piping was secure along with some great tips on tile work I'm beginning. This is a great business with class …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 144 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2025.
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Nearby: Traverse City · Maple City · Buckley