Moore Mechanical
Plumber · Traverse City, MI
Our verdict
Excellent craftwork and responsive service, but material markups are extreme—expect to pay 6,700% above cost on parts.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 10 plumbers we've reviewed in Traverse City, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviewers praise workmanship and professional execution, with jobs ranging from boiler repair to plumbing installation completed flawlessly.
2 cited reviews
“Booked for day but found way to fit me in.”
“Took time to troubleshoot, explain, answer questions, offer solutions.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviewers highlight exceptional communication and troubleshooting—techs explain work clearly and answer questions thoroughly.
1 cited review
“Took time to troubleshoot, explain, answer questions, offer solutions.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Fast emergency response: one reviewer with booked schedule was fit in same-day for urgent boiler issue.
1 cited review
“Booked for day but found way to fit me in.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer reports multiple stacked service charges (truck visit fee + work fee) plus extreme material markups, with mention of 'complaint after complaint' when researching the company online.
“6,700% markup on material. Charge $204 for $3 coupling.”
Severe material cost markup: one reviewer documented $204 charge for a $3 half-inch PEX coupling, representing a 6,700% markup.
“6,700% markup on material. Charge $204 for $3 coupling.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Moore mechanical is very unethical in their Service Billings. They charge to point the truck in the direction of the service call then they have another charge to actually do the work and then they have a 6,700% markup on their material. They literally charge $204 each for a half inch PEX coupling that cost $3. If you Google the company you'll find out they have complaint after complaint after complaint and even the …”
Positive
“Prompt response and thorough search for problem. Diagnosis helped us understand what more had to be done. Very professional. We trust Moore for good work and honest advice.”
“I had a boiler issue and called Moore Mechanical. They were booked for the day but found a way to fit me in. Scott came out and quickly fixed my boiler. Everyone I dealt with was friendly and helpful. I highly recommend them.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 215 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Traverse City · Buckley · Maple City