Sheren Plumbing, Heating and Cooling
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Employee conduct: 1 of 5 reviews reports a company vehicle driver tailgating at 60 mph on public roads, raising concerns about staff safety culture and brand representation
Trust Score: 0/100 · Based on 79 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 79 Reviews Tell Us
Emergency Response
Emergency responsiveness: 2 of 5 reviews highlight rapid response times, including arrival within 2 hours on Christmas Eve and same-day service
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Employee conduct: 1 of 5 reviews reports a company vehicle driver tailgating at 60 mph on public roads, raising concerns about staff safety culture and brand representation
Quality & Professionalism
Technical expertise: Multiple reviews praise knowledgeable technicians capable of complex installations (dual zone systems, heat exchanger replacement, water heater repair)
Customer communication: 2 of 5 reviews specifically mention technicians being patient, informative, and thorough in explaining work
Communication
Emergency responsiveness: 2 of 5 reviews highlight rapid response times, including arrival within 2 hours on Christmas Eve and same-day service
Customer communication: 2 of 5 reviews specifically mention technicians being patient, informative, and thorough in explaining work
Pricing
Fair pricing: 2 of 5 reviews mention reasonable or fair pricing without surprise overages
Customer reviews
Reviews from Google, Yelp & more
Confirmed... it was time to replace our 20 plus year old air conditioner. Kind gentlemen for both visits. So happy to be able to install earlier than scheduled. The men were patient with my questions and got it done!
Sheren did a fantastic job installing a new furnace, humidifier, smart thermostats and changing my system to a dual zone to accommodate the different requirements between my main and lower walkout level. They are extremely knowledgeable and proficient. The dual zone system is so nice and keeps each level at the optimal temperature!
Sheren did a superb job repairing our furnace. They were here 2 hours after I called and diagnosed within about 15 minutes. Their technician had located the parts and scheduled replacement the next morning within 30 minutes of leaving our house on his way back to their facility. They sent proper technicians with all the correct tools and testers to change out the heat exchangers - not an easy job. Very professional and sorted our furnace on Christmas Eve so we didn't have to sit through the Holiday in less than warm temperatures. Thank you very much Sheren!
Didn't use there business but driver in pick up from kingsley to chums decided tailgating at 60mph is safe and good representation of business, will not recommend for one employees disregard for safety at 715 6/8/26 hope the owner manager sees this and discusses safety on the road with com0any brand involved! Stay safe.
I had a fantastic experience with Sheren Plumbing Services. Jon came out the same day I called and fixed my water heater efficiently. He was very informative, explaining everything he was doing in detail, which I appreciated. The price was also very reasonable. I will definitely be using Sheren for all my future plumbing needs. Highly recommended!
Business details
Service area
Based in Traverse City. Serves 1 nearby cities within 20 miles:
Sheren Plumbing, Heating and Cooling