Sheren Plumbing, Heating and Cooling
Plumber · Traverse City, MI · Open 24 hours per Google listing
Our verdict
Extremely fast emergency response (2 hours) with expert technical work, but one serious safety complaint about reckless driver behavior representing the company.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 10 plumbers we've reviewed in Traverse City, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: 2 of 5 reviews highlight rapid response times, including arrival within 2 hours on Christmas Eve and same-day service
1 cited review
“Here 2 hours after I called, diagnosed within 15 minutes”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technical expertise: Multiple reviews praise knowledgeable technicians capable of complex installations (dual zone systems, heat exchanger replacement, water heater repair)
2 cited reviews
“Extremely knowledgeable and proficient installing dual zone system”
“Here 2 hours after I called, diagnosed within 15 minutes”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Customer communication: 2 of 5 reviews specifically mention technicians being patient, informative, and thorough in explaining work
1 cited review
“Kind gentlemen patient with my questions and got it done”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing: 2 of 5 reviews mention reasonable or fair pricing without surprise overages
1 cited review
“Here 2 hours after I called, diagnosed within 15 minutes”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Employee conduct: 1 of 5 reviews reports a company vehicle driver tailgating at 60 mph on public roads, raising concerns about staff safety culture and brand representation
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Didn't use there business but driver in pick up from kingsley to chums decided tailgating at 60mph is safe and good representation of business, will not recommend for one employees disregard for safety at 715 6/8/26 hope the owner manager sees this and discusses safety on the road with com0any brand involved! Stay safe.”
Positive
“Confirmed... it was time to replace our 20 plus year old air conditioner. Kind gentlemen for both visits. So happy to be able to install earlier than scheduled. The men were patient with my questions and got it done!”
“Sheren did a fantastic job installing a new furnace, humidifier, smart thermostats and changing my system to a dual zone to accommodate the different requirements between my main and lower walkout level. They are extremely knowledgeable and proficient. The dual zone system is so nice and keeps each level at the optimal temperature!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 79 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Traverse City · Buckley · Maple City