Vines Heating & Air, Plumbing, Restoration
Plumber · Myrtle Beach, SC · Open 24 hours per Google listing
Our verdict
Vines Heating, Air, Plumbing & Restoration holds 4.9★ on 3,582 Google reviews — largest volume in the Myrtle Beach batch; all 5 sampled are positive but 1 of 5 flags an undisclosed $236 upcharge on a hydro-irrigation add-on.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Myrtle Beach, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water-heater installation executed with thorough patient explanation; technicians spent time walking customer through options before starting demo (themeCounts.professional=3).
1 cited review
“Nick Ryan and Ruben Aguirre were amazing. Very professional, kind, expert knowledge, and kept a clean work place. They were able to install a new water heater for my family after ours died a few days ago.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Weekend emergency parts expedited: Freon-leak repair parts arrived and installed on a weekend despite manufacturer shipping delays — office called proactively with update.
Cited in 1 of the 5 reviews we analyzed.
Water-leak repair minimized demolition; tech took time for customer to decide between full repipe and spot repair before proceeding — no pressure sales tactic.
1 cited review
“Vines did an excellent job helping us to locate and fix a water leak issue at our house. They went over all the options with us and answered all of our questions. The technicians gave me the time and space I needed to make the decision.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Undisclosed cost variance on add-on service: quoted $600, charged $836 — no itemized bill provided at signing. Small sample (1 of 5) but pattern warrants caution given company scale.
“Michael, your representative, told me that the 'hydro-irrigation machine' would be an extra $600. Bit of a difference from $836. Know that I signed my name but will be honest to say that I did not see an itemized bill. I was handed a cell phone and asked to sign on a 'signature page.'”
One reviewer reports being told verbally a hydro-irrigation add-on would cost $600, then charged $836 — signed on a phone 'signature page' without seeing an itemized bill (themeCounts.expensive=1).
“Michael, your representative, told me that the 'hydro-irrigation machine' would be an extra $600. Bit of a difference from $836. Know that I signed my name but will be honest to say that I did not see an itemized bill. I was handed a cell phone and asked to sign on a 'signature page.'”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Hello there, Thank you for your expedient services. You have done a LOT of work for us and we appreciate it. My only criticism would be that Michael, your representative, told me that the 'hydro-irrigation machine' would be an extra $600. Bit of a difference from $836. Know that I signed my name but will be honest to say that I did not see an itemized bill. I was handed a cell phone and asked to sign on a …”
“Craig was very professional and knowledgeable. He helped me go through the procedures of what happens with hot water tanks. He explained why there was rust on the bottom. I'm glad that he's coming back to do the actual installation. I would highly recommend him.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,582 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Vines Heating & Air, Plumbing, Restoration?
Best for
- Complex installs and remodels
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Vines Heating & Air, Plumbing, Restoration?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Myrtle Beach · Murrells Inlet