Van Etten Plumbing & Heating
Plumber · Ansonia, CT · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
They answer the phone at 2am, show up first thing in the morning, and finish jobs on time and on budget with meticulous cleanup.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Ansonia, CT · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: Answers late-night calls and provides immediate guidance before arrival, then completes work the next morning
1 cited review
“Responded late at night. Showed up first thing morning.”
All 5 reviewers praise workmanship quality and thoroughness, with emphasis on professional installation and system testing
2 cited reviews
“Quality of their work is outstanding. Took time to explain.”
“On time and on budget to excellent workmanship.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Exceptional communication: Answers extensive customer questions without bias, provides honest product recommendations, and explains systems after installation
2 cited reviews
“Answered all million questions with no bias. Competitive pricing.”
“Quality of their work is outstanding. Took time to explain.”
Consistent pricing fairness: Multiple reviewers note competitive quotes and on-budget delivery, with one noting Rich and Jake were the only contractors to respond
2 cited reviews
“Answered all million questions with no bias. Competitive pricing.”
“On time and on budget to excellent workmanship.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Meticulous cleanup and site management mentioned across multiple reviews
1 cited review
“Answered all million questions with no bias. Competitive pricing.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Jake and his team did a great job from beginning to end. I called them and they came out the same day to quote replacement of my water heater. Jake did not pressure me, he told me the benefits of having a standard water heater to a heat pump. He even gave me his personal opinion. After days of me sending him a million questions and him answering all of them with no bias, I made a decision. Once I decided he was …”
“5 Stars – Above and Beyond! Van Etten Plumbing has always been reliable for regular plumbing work, but they truly went above and beyond during a recent emergency. I messaged them late at night expecting no reply, but they responded, calmly helped me shut off the water, and showed up first thing in the morning to fix the issue. Professional, fast, and incredibly helpful when I needed them most. Highly recommended!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 29 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Van Etten Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Ansonia, CT
Freddy's Sewer & Drain CleaningLOOK ELSEWHERERanked #13 of 15 in Ansonia · Excellent workmanship and fair pricing, but serious reliability issues—one customer was bl…Supreme PlumberLOOK ELSEWHERERanked #14 of 15 in Ansonia · Same-day emergency response with transparent pricing—calls you with updates and works nigh…See all 15 plumbers we've reviewed in Ansonia, CT →
Nearby: Ansonia · Plantsville · Danbury