TownSide Plumbing
Plumber · Salem, VA · Open 24 hours per Google listing
Our verdict
Consistently professional team with strong technical skills and excellent communication—all 5 reviews are 5-star, with particular praise for technicians Chase and Mike's efficiency and methodical problem-solving.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Salem, VA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise professional attitude and efficient work; technicians handle complex diagnostics methodically
1 cited review
“did a fast and professional fix on my sink faucet”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
4 of 5 reviews highlight responsive communication and timely updates throughout the job
1 cited review
“kept us in the loop at all times”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Technician Chase R specifically called out by name in multiple reviews for knowledge, efficiency, and professionalism
2 cited reviews
“did a fast and professional fix on my sink faucet”
“kept us in the loop at all times”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Chase came out and did a fast and professional fix on my sink faucet install. I would and will recommend this company to all my friends and family in need of a great plumbing company.”
“Townside Plumbing came out and Mike Wahl greeted me with a professional attitude and started tackling the problem right away. It was a very hard problem to diagnose but he kept methodically fixing it. He did have to go to Lowe's to get some plumbing parts to do the repair. He came back and resumed working and got the job done as quickly as it was possible.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 307 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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