Tom's Plumbing Inc
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Trust Score: 88/100 · Based on 478 reviews
⚠ Analysis based on 5 of 478 total reviews
Our Verdict
#3 of 7 in Elgin, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 478 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
All 5 sampled reviews are 5-star — not representative of 478 total reviews
Limited data
Customer reviews
Recent Google reviews
Tom’s Plumbing did an absolutely amazing job relocating my water heater, adding a hot water recirculating pipe and motor, and installing a Moen Flo water protection system. The quality of workmanship was excellent—efficient, clean, and clearly skilled. Best of all, the estimate was very reasonable for the scope of work performed. Highly recommend Tom’s Plumbing for anyone looking for quality and reliability!
I had a great experience with Tom’s Plumbing. Bob kept a clean, organized workspace throughout the entire job. During the inspection, Bob was patient and took the time to thoroughly explain each concern I had, making sure I fully understood the work that needed to be done. I’m very pleased with the quality of service and the work completed at my home, and I would not hesitate to recommend him.
Bob from Tom’s plumbing helped replace galvanized pipe coming from my main that was starting rust and drip. Bob went above and beyond on the job, was quick, and was very respectful. The estimate from Tom’s plumbing was by far the best out of the 5 plumbers I asked estimates for. I will definitely contact them again in the future when I need something done.
I have used Tom's Plumbing for three different jobs. I live in an older townhome and thigs are starting to wear out. They are professional, dependable, qualified and each job has been done within a good time frame, attention to detail including to my home. I am more than pleased with their work, pricing and dependability. This time they replaced the Ejector Pump and the Hot Water Heater. I can confidentially give this great review because several years I had work done by another company and it was a terrible experience. Tom's is the BEST!!!!
Tom's Plumbing sent out a professional to install my toilet within a few days. Bob was very professional and did a great job. Total time was about 2 hours. Would recommend service.
Business details
Service area
Based in Elgin. Serves 39 nearby cities within 20 miles:
Tom's Plumbing Inc