The Rooter Dude
Plumber · Mount Juliet, TN · Open 24 hours per Google listing
Our verdict
Perfect 5.0 on 136 Google reviews; all 5 analyzed reviews 5-star — Shane personally confirmed on multiple repeat visits; whole-house septic backups and full sewer line replacements handled with yard restoration.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Full sewer line replacement with post-work yard restoration — cut sod in squares, replaced invisibly after job on 1920s house sewer
1 cited review
“Shane and his crew were very professional in replacing the water heater and entire sewer line for our 1920s house. They communicated very well, explained each step (with options), and were very courteous. We received a scope video after the work was completed showing the entire run of replaced and relined sewer from the street to the house.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Competitive pricing vs. national chains — customer specifically compared to 'bigger companies that felt scammy,' saved significant money on sewer main line work
1 cited review
“Saved me a ton of money compared to national main line sewer/plumbing companies. Personable, approachable, professional, honest. Couldn't recommend them more. Spent a bunch of time speaking with bigger companies that felt scammy. Rooter dude was the exact opposite.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The whole house was backed up.... ChatGPT said it had to be the septic tank. Crew was prompt and courteous and got to work quickly. Kept me informed during the whole process. We talked about how the system worked and a few things to be on the lookout for. They cut the grass out in squares. So when they were done, they just dropped in the sod square and all will be invisible in the spring. THANKS.”
“Absolutely an amazing experience. Shane came out and gave us a quote, he showed up on time to complete the job, and made sure we were completely satisfied. Will definitely use again! Edited to add: we have used them several more times. Love the professionalism and expertise.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 136 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire The Rooter Dude?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Sewer line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own The Rooter Dude?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
The Rooter Dudeisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hendersonville · Nashville · Gallatin