The Right Brothers Plumbing & Drains
Plumber · Huber Heights, OH · Open 24 hours per Google listing
Our verdict
The Right Brothers: 4.8★ across 1,517 reviews; over $1,500 cheaper than competitors on a tankless water heater install, live phone coverage on weekends, but a 2-month job left construction debris in the front yard and concealed clay pipe damage.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Bellbrook, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Tankless water heater quote came in $1,500+ less than other companies for the same unit and install — scheduled immediately with next-morning installation
1 cited review
“Called for a quote on a tankless hot water heater and Nate came out the same day. The quote we received was literally thousands less, I'm talking over $1,500 less, than what other companies offered for the exact same unit plus install.”
Live person answers on weekends — Saturday flooding call dispatched Daulton same day with clear pricing and follow-up scheduled for Monday
1 cited review
“We had a drain issue on a Saturday and water was coming in the house. Thank goodness Right Brothers has a live person answer their phone. She was very understanding and scheduled a call right away.”
Sump pump repair with educational walkthrough — Nate W. taught homeowner about their system without pushing unnecessary upsells
1 cited review
“Nate W. was able to come out the next day to repair our sump pump. He was very friendly and professional, didn't push for unnecessary items, and taught us more about our system.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Crew broke a clay pipe and never disclosed it; left rubber gloves, pop bottles, caution tape, and saw blades in front yard for 2 months; overheard complaining about the job on homeowner's Ring camera
“Our whole ordeal started 10/24/25 and did not end until 12/26/25. The guys that did the job were professional to our face, however we overheard conversations on our Ring cam and they would talk about not wanting to be there. And how they broke our clay pipe and never admitted to. They left their trash (rubber gloves, pop bottles, caution tape, and saw blades) in our front yard for 2 months.”
A drain repair job ran 10/24/25–12/26/25 (2 months) with poor communication throughout — technicians overheard complaining on Ring cam about not wanting to be there
“Our whole ordeal started 10/24/25 and did not end until 12/26/25. The guys that did the job were professional to our face, however we overheard conversations on our Ring cam and they would talk about not wanting to be there. And how they broke our clay pipe and never admitted to. They left their trash (rubber gloves, pop bottles, caution tape, and saw blades) in our front yard for 2 months.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“2 stars only because of their efficiency in getting out to our house quickly to help us find our problem. After that, the job lacked major communication. Our whole ordeal started 10/24/25 and did not end until 12/26/25. The guys that did the job were professional to our face, however we overheard conversations on our Ring cam and they would talk about not wanting to be there. And how they broke our clay pipe and …”
Positive
“Very happy with this company. The scheduler Jonna was friendly and helpful. Nate W. was able to come out the next day to repair our sump pump. He was very friendly and professional, didn’t push for unnecessary items, and taught us more about our system. We will definitely use this company in the future.”
“My kitchen sink had been clogged. Calling this company was the best decision I made! They were quick and caring! A man named Dalton came out and was nothing but respectful and polite and got the job done. He walked me through what he was doing the whole time. I loved my experience and would definitely recommend this company for anyone.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,517 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire The Right Brothers Plumbing & Drains?
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own The Right Brothers Plumbing & Drains?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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