The Neighborly Plumber
Plumber · Acworth, GA · Open 24 hours per Google listing
Our verdict
85 of 90 analyzed are 5-star with fast_response cited 21 times, but 2 reviewers (incl. one $800 pump bill) call the billing a 'gross ripoff' (expensive = 2).
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Acworth, GA · compare all →
Our opinion, based on the 90 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Last-minute and holiday turnaround when other plumbers were booked out (fast_response = 21)
1 cited review
“Had a leak spring in a ceiling over Thanksgiving, and James came out and helped us out quickly, at a very fair price, and when almost all other plumbers wouldn't be able to help for days.”
Cited in 3 of the 90 reviews we analyzed — 2 cited reviews not excerpted here.
Techs praised for thorough, polite work and explaining the job (professional = 50)
1 cited review
“The workers were very professional and polite. They explained thoroughly what they were going to do and they did it. I felt they took great care with the project and cared about my home.”
Cited in 3 of the 90 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 of 90 reviews allege overbilling: a $400 charge for a recurring leak and an $800 pump job claimed to be worth ~$259 (expensive = 2)
“Three weeks later, I called the neighborly, Plumbing, Dustin again because I had the same leak from the same Apex pipe and he wanted to charge me for a new leak which I didn't think was fair... it will cost a little over $400 I had already paid him the first time $290.”
1 more cited review
“the billing which I agreed to was a gross ripoff. I discovered that the pump was available at Home Depot for $259. That would be 2 hours labor for $800.00 What the hell! I have filed a claim with Angie.”
One reviewer was charged $400+ for a repeat leak on the same old pipe section the tech hadn't flagged
“Three weeks later, I called the neighborly, Plumbing, Dustin again because I had the same leak from the same Apex pipe and he wanted to charge me for a new leak which I didn't think was fair... it will cost a little over $400 I had already paid him the first time $290.”
An Angi-sourced customer alleges an $800 charge for a $259 pump plus 2 hours' labor — a 'gross ripoff'
“the billing which I agreed to was a gross ripoff. I discovered that the pump was available at Home Depot for $259. That would be 2 hours labor for $800.00 What the hell! I have filed a claim with Angie.”
Keep it in proportion: these concerns are cited in 2 of the 90 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called to have a toilet reseated with new wax ring. Tech stated talking about cutting holes in my ceiling. Price was over $400. I would never hire them. Particularly the tech that came out for the repair.”
“Yes, everything went well. In-N-Out no problems. Three weeks later, I called the neighborly, Plumbing, Dustin again because I had the same leak from the same Apex pipe and he wanted to charge me for a new leak which I didn’t think was fair when I call he said oh that Apex is old and that’s a new leak and it will cost a little over $400 I had already paid him the first time $290 so I told him that I don’t need his …”
Positive
“Very last minute need. Gentleman showed up on time as stated, got the work done quickly and off he went!!! This was the 2nd day in a row we used The Professional Plumber. Will be our "Go-To"!”
“Assigned thru Angi. On time, very efficient and professional. Dustin my professional had Jacob in training and to watch them and hear the recommendations was awesome. Nice team! I will use them again for sure!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2024.
Across platforms
Should you hire The Neighborly Plumber?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own The Neighborly Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Acworth · Cartersville · Clarkdale