City Wide Plumbing
Plumber · Acworth, GA · Open 24 hours per Google listing
Our verdict
95 of 100 sampled reviews are 5-star with reviewConsistency 0.86; techs Nick and Ricky drew repeat-customer praise for after-midnight and same-day leak repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Acworth, GA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Two agents called back within 5 minutes and a plumber arrived 15 minutes later on a midnight emergency leak
1 cited review
“I called roto rooter, who actually stops service at midnight, then called CityWide. Two agents called back within five minutes. Fifteen minutes later, a plumber arrived and started assessing the situation.”
Repeat customers request tech Nick by name for reasonable pricing and clear updates
1 cited review
“Mr. Barclay is amazing ang genuinely knows what he is doing. He always keeps me informed and my biggest thing is he always has reasonable prices that no other company can beat.”
Broken pipe and leak repairs done quickly and cleanly per multiple 5-star reviews
1 cited review
“Ricky and Bryce fixed a broken pipe at Extra Space Storage in Stone Mountain. They did a great job, quick and efficient!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer says tech Rene Nava quoted ~5x a neighbor's price for a similar pipe repair; another plumber did it for $800
“He tried to charge me $3500 to fix my busted pipe. That's almost 5X the amount he charged my neighbor, just minutes before, for what he told me could be the same issue.”
One Yelp reviewer alleges a $3,500 quote for a busted pipe vs a neighbor's far lower charge
“He tried to charge me $3500 to fix my busted pipe. That's almost 5X the amount he charged my neighbor, just minutes before, for what he told me could be the same issue.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“BEWARE of using RENE NAVA for your plumbing needs. He tried to charge me $3500 to fix my busted pipe. That's almost 5X the amount he charged my neighbor, just minutes before, for what he told me could be the same issue. He said he may have to disconnect my toilet & not reconnect. The damage was not behind the toilet. Which he could see at my neighbor's house, since we share some pipes. I decided to call …”
“My daughter flushed tampons down the toilet (sigh)...so you know where this is going. I couldn't get it cleared with my snake so I thought I'd pay the $50-75 to get a pro out here to clear it. This is where Citywide comes in. The Good: Owner was the only person that emailed me back with a quote and said it would be $60 and probably not much more. The plumber showed up on time. The Not So Good: Plumber showed up …”
“Tech shows up, he's so fat he can't even walk up and down the stairs. Got mad when I asked him to move his truck because my daughter needed to leave for work. Then on the way down the stairs using the bannister wasn't enough, he put his hands on my newly painted wall just to go down the stairs and when asked to stop copped another attitude. When he gave the price of $180 just to fix a running toilet I simply asked, …”
Positive
“Josh was awesome, I work for a company where our facility bathroom was stopped up, & he resolved the issue effectively & efficiently. I would recommend this company ask for JOSH!!! Thank You!.”
“Thank you to Mr. Ricky for coming out to fix the plumbing he had great customer service and the service he provided was quick”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Google rating is 4.9 while the lone Yelp evidence quote is a 1-star alleging a $3,500 overcharge — a gap worth noting.
Should you hire City Wide Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own City Wide Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Acworth · Cartersville · Clarkdale